The Grove at Greenleaf

I’m not sure where to begin. Getting into the complex was so much stress on me. I had two different people send me two different lease information with two different amounts. Paid the lager of the two. First night here the facet for the tub flew off the wall at me,(fixed the next day), the next following night was awoken by water all in the dinner room from the water heater, they shut off the water heater that night (I had to clean up the mess from the water heater) two days later they had a big... fan and a dehumidifier put in
My apartment for three days straight, they fixed the water heater a few days later, they put a hole in my wall and did a crappy patch job, the hall bath had no hot water for 2 weeks before someone actually fixed it, the washer didn’t work. The dishwasher didn’t work, we had a leak under the kitchen sink, the ice maker in the fridge never worked, and from 0600 am to about 2400 it’s so loud above us it’s hard to sleep and I get up 5-6 days a week at 0400 for work. When you call the office it takes forever to get someone. I cannot log into my portal at all. The gym is always locked (can’t get it) took almost 2 weeks to get the mailbox keys. There’s a smell coming from above us that is absolutely disgusting. The pool hasn’t been open once since I have been living here. I’m highly upset with my first three weeks here. I wasn't going go leave a review but everything has been piling up. After three weeks no peace at all. So unhappy about this move. I looked forward to this place and now I’m not happy at all. Read More

The leasing literally makes the experience here 100 times worse. The manager’s attitude sucks, and they are never on one accord. The complex is riddled with stray cats and they continuously tear through your trash (that valet is supposed to get but that’s only when they feel like it of course) & leave a big mess to clean. The property is not secured nor is the mail room, and that’s why packages get stolen. Always expect little to no response with any issue you are having. They even lied to a... detective about a stolen package case, (which the detective confirmed) so understand they are not above lying.
They also don’t mind switching you to a different unit after one has been solidified if you haven’t moved in yet.
The maintenance issues is a whole other problem. The maintenance staff is decent, but a lot of things in the unit seem looked over and it’s been a lot of unnecessary inconveniences. Aside from extremely clogged and dirty drains, the toilets randomly (nothing clogging) overflowed twice and the water soaked through to our bedroom. The first time I was told it wasn’t an emergency as if the water wasn’t literally flooding the bathroom; so I had to use my own towels, blankets, etc. which of course had to be thrown away. The window seals CONSTANTLY produce mold because there are so many openings and cracks that need to be filled, they just aren’t. It’s so many other things, I’m not sure if they’re just cheap, don’t care or what; but they seem to be more concerned with the landscaping to make it “look” good. 0/10 ! Read More

I would say the leasing staff is very professional. The apartment itself is fully upgraded. Move in was really easy. They are updating the property also is a plus (ie roofing and resurfacing the roads). The grounds are clean. Neighbors are respectful and very friendly. I love the resort style of the pool. The lake is beautiful and well maintenance also. Highly recommend this property.

I think this is a great place to live, if you have a maintenance issue they will get it taken care of and thats what i love. Nobody bother anyone.

Overall I love the apartment complex. I love the view of the lake. The staff team is wonderful and very helpful. Excellent costumer service.