Reserve at Douglasville Apartments

I’ve been living here for a year and when I say it’s so many problems. Maintenance doesn’t fix anything and when they do the work isn’t done properly. I just renewed my lease for another year and they raised rent prices after telling us that the rent prices wouldn’t change. The rent prices are supposed to match your monthly income and it’s beyond that now. The walls are so thin. You can literally hear your neighbor having a whole conversation or arguing with spouses, etc. Bugs everywhere. Trash... everywhere. We’ve had a change in management like three times and each time nobody knows anything or is helpful with questions regarding the property. I’m not too sure if I am going to stay here the whole year. I may end up breaking my lease and going elsewhere. Also I have a 2 bedroom/2 bath and the apartments are so small. If you have a king size bed you can forget about it. The bed will fill up your whole room. I will say though that it is very quiet and nothing too crazy be going on in the neighborhood but this apartment complex is so cheaply made. You can tell they just threw them up really fast. Read More

I have been living here since they opened and believe when I say, it's about to be a hot mess. Within a year, my a/c has went out twice, mold already started growing in my dishwasher, ants and roaches are coming in from somewhere due to bad construction, trash is all over the property, you can't hardly mount or hang pictures( nothing but sheet rock), the walls are so thin you'll think your neighbor next door lives with you, they already changed management just for new management to be worse, my... stove has went out, no emergency maintenance, and they went up on our rent without notice and after the previous management stated that it wouldn't change. And guess what, they not doing nothing about it. You'll think by them being new, you wouldn't have these problems...think again. Can we say Affordable Housing?? Give it another year, it's going to be nothing but high end projects. Throw the whole complex away. Help us Lord! Read More

“Field mice” everywhere and I don’t see them doing anything about. Took 5 months to get pest control to kill bugs so this problem will probably become much bigger before they actually do something.

I am blessed to be approved and able to move in next week. However, I have read the other reviews and I will say, due to the high volume of applicants before the apartments were built on top of new applicants, it became a very long wait. I waited over 5 months to get my approval, but the ladies in the office was friendly, professional and did all they could to get through the hundreds of applicants, including myself. I made it a urgent priority to drop off documents and send emails as well as... continually check on where I stood in the process. Yes, we were given a date to where applications would be done processing, but unfortunately they needed more time, which is understandable. I am blessed to have myself and my sons moving in and settling next week. It’s all
Positive energy within my experience and I hope you all find the same in yours. Thank you to the ladies in the office for being a great help! Read More

They have people come apply in mass numbers. take your money for applications and never reply and although it’s just 17-30$ it’s unprofessional and apparently consistently happening.