5/4/26
Don’t move here, save your money
I have lived in this community for nearly four years. Over the past six months, almost every package I have ordered has been stolen. When I brought this issue to the leasing office, my concerns were dismissed. I was also informed that they refuse to install cameras, citing liability concerns.
Additionally, although package lockers are available, delivery carriers are not being allowed to use them. As a result, when I contact the carriers about stolen items, they decline to replace them because... their drivers were denied access to the lockers by the leasing office.
I was also told that a suspect had been identified, but that there is nothing further they can or will do, and that they are not responsible for these incidents.
Review from Apartments.com
Property Manager at The Willows Ashley Park responded to this review
We are genuinely sorry to hear about your unfortunate experience in our community. We take theft cases very seriously and we want to assure you that we're committed to making our residents' safety a top priority. It's concerning to learn of the... issues you've experienced with the postal locker system, and we will look into this matter to find a resolution for you. We welcome another chance to discuss these matters, so that we can work towards improving your living experience in our community.











