Springs at Three Oaks

I cannot say enough wonderful things about The Springs at Three Oaks in Crystal Lake, IL! Since moving here from rural North Carolina, the transition has been smoother than I could have ever imagined, thanks to this amazing community.

From the moment I toured the property, it was clear that The Springs was a standout choice. The meticulously manicured grounds caught my eye right away, and the thoughtfully designed apartment layouts set it apart from the other complexes I visited. The highlight,... however, has to be the two fantastic dog parks – an agility park and a large standard dog park. Coming from an area where my dogs had ample space to roam, these parks have been an absolute blessing. My dogs couldn't be happier!

Inside the apartment, I'm in love with my granite countertops and the thoughtful layout, but what truly gives me peace of mind is the gated entry. The security and comfort provided by the need to scan in or use a code is comforting, especially for someone adjusting to a more bustling environment.

The amenities here are top-notch. The well-equipped gym makes it easy to stay active without leaving the community. And when it's time to unwind, the gorgeous pool is the perfect place to relax and soak up some sun. Evenings are best spent by the cozy fire pit or enjoying a barbecue with friends in the superb grilling area, which truly enhances the sense of community here.

Above all, the incredible staff has made my experience here unforgettable. Having lived here for a year and a half, the exceptional service provided by Christina, the manager, Victoria, the leasing agent, and the maintenance team – Yevan, Brandon, and Connor – never goes unnoticed. Their kindness and willingness to go above and beyond make The Springs feel like home.

The community at The Springs is a wonderful mix of working professionals and diverse walks of life, creating an environment that is both vibrant and peaceful. If you're seeking a friendly community with caring staff and amazing amenities, look no further than The Springs at Three Oaks. I'm so fortunate to call this place home! Read More

This place flat out sucks! Way too much money for a mediocre apartment. Thin as paper walls, office staff that take forever to respond to issues, 4 days without heat. I've written reviews on here that keep getting deleted for some reason. For the money, go somewhere else, this is NOT a luxury apartment community.

I definitely DO NOT recommend! Mediocre amenities. Dangerous humidity issue is our unit that management was non-responsive about and it continues to exist. Poor insulation/soundproofing between the 1st and 2nd floors.

They sell you on all of the amenities and then do not deliver on them. Trash pickup is sparse at best, the gates were broken (open) all winter, management does not reply to the needs of the tenants, there is a community communication board and issues are ignored. They sell you on all of the great things about this complex and then deliver on none. STEER CLEAR!!!!

Moving here was the worst housing decision I have ever made.

The staff does not care in the slightest. Awful customer service and not able to solve any problems.

I've had numerous issues since move in day, including a broken washing machine less than one month into my lease. The worse part was it took them nearly 3 weeks to fix it! Stay far far away from this place.

Other issues to be concerned about are the "valet" trash program, which is a forced addition of $30 to your monthly rent. They... also have an exclusive internet provider and the packages are awful. I couldn't work with the lower speed package and so I upgraded to the higher speed. I went from getting 8 mbps download to 12 mbps, still not enough.

Not a place to call home. Read More