Views of Naperville

Terrible experience with management. They are not interested in running a well-managed, well maintained, nor a safe property. Save yourself a major headache and look elsewhere.

Stay as far away as possible from here. I moved in the end of April. I have had someone elses dryer venting through my dryer. I have reported 5 times total Three times Maintenance came and cleaned out my vent with no resolution. The 4th time I was told that the property manager and maintenance would be there on June 8th. I took the day off from work and NO ONE showed up. I called the office that afternoon late in the day and was told that they would not be coming that day. I was… instructed that they would be here on June 9th at 4pm NO ONE showed up again. I called the office twice and get sent to voicemail And no one has returned my cal as of today.
I also have black stuff shooting out of my air conditioner every time I turn it on. I have requested maintenance to look at this issue as well. I was told that they came once but furniture was in the way and I needed to move it. I DID and on June the 9th they would be there NO ONE SHOWED!
When visiting the property before renting, I was told that there was a security system at the door. That guests would have to look up my name and buzz the number associated with my name so I could let them in. Later, after move in , I was told that yes they have this system but that they did not know how to work it. SO therefore they gave me a code that I was to give my guests. My guests could punch this into system and door would open for them. This code after given once to a guests can now be used over and over again to get it. NO security here Expample: I can home one day and found a man curled up in a ball on the hall floor. I called the front office and later the front office told me that the main did not have a key to his girlfriends apt so he cured up on the floor iin front of her door and took a nap. NOT SECURE HERE Read More

The only good parts about this place is that they maintain lawn care, they are fairly pet friendly, and they have a pool, but that’s about it. The new management is even worse than the only one. Pool is disgusting, clubhouse equipment is torn up and dirty, pet owners don’t pick up after their dogs, and that’s just the beginning of it. There was mold and rust in multiple places in my unit and the new management refused to fix the problem because “mold doesn’t cause health issues”. The unit was… absolutely FILTHY when we moved in but they charge a cleaning fee if you don’t clean before you move out! There was mold in my AC unit when we moved in and it took them almost a week to replace it, even though it was 90°+ outside. Our neighbors are chain smokers and the smell seeps into our unit and management doesn’t do anything about it. Neighbors are loud at all hours of the day and night and management won’t say anything about that either. If you can avoid living here, please save yourself the trouble. I’m so glad I just moved out and that my lease is almost up! Read More

This apartment complex is a waste of money. The old management company was bad and the new one is even worse believe it or not. The windows have mold growing EVERYWHERE and water drips down the walls since the windows are so old. Maintenance does NOTHING to help and the management office is a waste of time to try and get help from as well. Multiple promises have been broken as far as getting calls back from the property manager or maintenance coming over and they don’t show up or follow up. I… will not waste another dime after my current lease is up so long as F&F Realty is the management company. Read More