The Village on Spring Mill

We are moving out of this apartment after only one year. While the apartment itself is attractive, it has been poorly maintained.

When we moved in, it was obvious that the unit had been quickly painted just to cover existing issues. The balcony doors had even been painted over a wasp nest. Most of the appliances are old, with the exception of the refrigerator and electric stove. At move-in, management told us they would replace the dishwasher because it was falling apart, but that never… happened. Instead, they sent a maintenance technician who repaired it as best as possible. We only used it once because of its condition.

The dryer is also very old, and the door is difficult to close. It appears to have been damaged by a previous tenant and was never properly repaired. Despite marketing this as a renovated apartment and charging a premium rent, many of the fixtures and appliances are outdated and poorly maintained.

The water pressure throughout the apartment is very low. In both bathrooms, the toilet tanks contain a yellow residue that continuously flows into the toilet bowls, creating an unpleasant appearance.

The condition of the stairways and common areas is also unacceptable. The stairs are rusted and present a potential safety hazard. The stairwells and hallways are frequently covered with stains and food residue from trash bags collected by the Valet Trash service. As a result, insects are constantly attracted to the area and often make their way into the apartments.

I have contacted pest control several times, but the underlying problem remains because the common areas are not being kept clean. Until the property addresses these maintenance, sanitation, and safety concerns, pest issues are unlikely to be resolved.

Overall, the apartment complex does not provide the quality or level of maintenance that would justify the rent being charged. Based on our experience, I would not recommend moving here. Read More