4/2/20
Miserable experience. Look Elsewhere
This has been a miserable experience from the beginning of our lease. Our leasing agent was an intern and had no clue what he was doing. We ended up paying a higher rent than what we were originally told. We put in 12 maintenance requests during our 9 month lease, and we still don’t have a working washing machine. They are now trying to make us pay for a 10th month when we told them we were signing a 9 month lease and planned on moving out after the 9th month from the very beginning. The staff... is rude, the apartment is old and broken, and the maintenance team is awful. Don’t waste your time taking a tour of this complex. Look elsewhere.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Monon Living responded to this review
Hi Austin, we apologize for your negative experience with us and completely understand your frustrations. It's always our intention to provide excellent customer service and communication. We are sorry we dropped the ball but your honest feedback... helps us make sustainable changes going forward for the betterment of our community. Would you mind reaching out to us directly to see if there is anything we can do for you?
