Salem Courthouse

I had a very disappointing experience living at Salem Courthouse. Shortly after moving in, I dealt with maintenance and move-in issues that made the apartment feel less than ready. The biggest issue, however, was a recurring roof leak that lasted for months.

I repeatedly raised concerns about moisture, mildew, and potential mold affecting the air quality in my apartment and my breathing, but I often felt those concerns were minimized. The issue eventually became so severe that portions of the... drywall had to be removed and, ultimately, a full roof replacement was needed.

I appreciate the maintenance staff and contractors who were kind and professional, and management did eventually provide a rent credit and complete the repairs. However, the lack of communication and the amount of self-advocacy required throughout the process made this experience incredibly stressful.

If you decide to rent here, my advice is simple: inspect your unit thoroughly, document everything with photos and emails, and keep detailed records of all maintenance concerns. Read More

The only good thing about these apartments are how close they are to everything. I’ve lived here for six months so far and maintenance has come into my apartment over 15 times. Half of those times were because I had to call because the AC stopped working (apparently that’s not an emergency during summer and had to go the weekend living in a hot apartment), the dryer took 3 runs to dry clothes, the dishwasher wasn’t draining, the bathtub faucet fell off, half the outlets weren’t working, etc..... the other times, they would come in for other random things with no warning and would just come and go and please into your apartment. I got out of the shower one time to find a maintenance guy in my home. ARE YOU KIDDING ME?! Everything seems to be recently remodeled, however it was all cheaply done. My 10-year-old cousin can do a better paint job than this. Also, it’s not sealed off very well because ants and lady bugs love to share our apartment with us. I’ve tried everything to keep the bugs out and nothing works. The apartment’s advice to me? Don’t leave food out. I DON’T LEAVE FOOD OUT?! I have never left a bad review for an apartment or house that I’m renting before. This place has definitely been the worse, especially considering the price. Read More

I usually don’t write reviews but my experience with this community was so painful that I thought it is necessary to share my experience, so that others can be careful when dealing with them and wouldn’t go through the pain what I am going through right now.
My husband and I were looking for a new apartment (with the community environment in priority) because we are expecting a baby soon. We liked their community and scheduled a tour. During our tour, the leasing consultant asked- “just two of... you?” and I had said “and we are expecting a baby soon”. And throughout the tour I had mentioned many times about my pregnancy because I am in my last month of pregnancy and was not able to walk fast/properly. Also, the apartment she showed to us was on the 2nd floor so I had to climb the stairs with so much difficulty.
She showed us a 1bed, 1 den apartment and we liked the apartment (because our priority was the community surrounding than the apartment size). I came back home and filled up their application online. While filling up the application I had to call the same leasing consultant many times to ask about their fees, application process etc. (because she literally didn’t give any more information rather than handing over their fancy pamphlet and showing the apartment). I filled up the application and paid $235.
Next day, when another leasing consultant emailed me about my application, I asked if I can set priority in the apartment we would like to move-in ( I said to make it 1st floor or 2nd floor because we will have a small baby by the time we move-in ). It is then she told me that it is their community policy and we can’t live in a 1 bedroom apartment because including the baby we make 3 people. I asked to cancel my application and return the fee I paid because their 2 bedroom apartment was not affordable for us. She said the application fee is non-refundable and they can only refund me $100. I understand their policy, but it was not a mistake from our end at all. Had the leasing consultant told us about their occupant policy earlier, during the tour or at least when I filled up the application, we would not have filled the application itself. Now, on these last days of my pregnancy, I am going through such emotional stress, struggling to get back our hard-earned money back. But all in vain, nobody listens. Now, I regret about the unlucky moment when I saw their website, got fascinated and thought to inquire.
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Great place to live. From management to maintenance I stand by this complex. Professional and friendly leasing consultants always there to help in anyway possible. Is equipped with a fitness center, clubhouse with an incredible lounge area, and swimming pool. Clean, spacious, well managed, and maintained. This quiet complex is the place to be. If your looking for a new home. I highly recommend this place.

Rude, impolite, arrogant, aggressive, and hostile management. Do yourself a favor and avoid them. At least hire a lawyer before moving in.