Heights at Delaware Ridge

I moved in February 2020 and immediately had to file a noise complaint as the couple above me had dogs that they would let run around at all hours of the night not to mention the combined weight of both dogs exceeded the maximum weight outlined in the lease. I attempted to address the issue with my neighbor but he did not seem to care so I approached the leasing office in which I was instructed to record the noise except for when I recorded the noise the property manager claimed that she did not… hear the noise on the recording. Finally the noise was so excessive that she was finally able to hear it during the day in which it was handled. The person who currently lives above me is also very loud and noisy following the same procedures outlined by the property manager she once again claims that she cannot hear the noise from the current tenant I have attempted. I also have 2 burners on my stove that do not function properly I have sent over multiple maintenance requests and all the maintenance men do are turn on the burners see that they light up and say that they are working. I have an exterior light that keeps blowing and all they do is replace the lightbulb which clearly is not working. All in all requests and concerns do not get handled properly. I will not be renewing my lease here. The building was constructed poorly with thin walls and ceilings and there is absolutely no peace in a place that I pay entirely too much in rent. Read More

We lived here for about a year and our experience was mostly positive. We had a few issues that could have easily been fixed which included a small amount of water damage (to the apartment) during heavy rains, the kitchen power seemed to trip excessively with no extra appliances plugged in, other residents with pets apparently don't understand the purpose of conveniently located dog waste bins because there was a bit too much poop throughout the grassy areas, and parking was somewhat of a joke.… I noticed that several residents purchased a new vehicle and completely abandoned their old vehicle in a spot other residents could have used, the only time I seen a couple vehicles move was when the complex had the parking lot re-finished. Overall, it was a good experience but in case the manager and owners are striving for perfection, there's your card.

I also want to note that although the move-out sheet states to "not repair holes in the wall", fix them anyway otherwise you'll be charged for repairs. Read More

The ladies in the front office are super sweet and wonderful. Very friendly but most of all helpful. Complex is 5 min from legends. Great apt space. Love the stainless steel appliances.

Awesome! Love the bedroom layout, love the master bathroom, all appliances in our unit were brand new. The maintenance guy - Alberto, repaired 4 or 5 minor issues (misaligned door brackets, towel rack, etc.) within 48 hours of request.

My wife and I have moved 4 times in 2 years (I'm Army and she's a nurse) and this is by far the most comfortable and warmest community we've been apart of.

Current staff is awesome! Dorice and Kate are great and friendly and we've had some great talks. Also, we… really wanted some privacy and there was one last 2 bedroom on a corner facing away from everything but wasn't ready for move in - we worked out a delayed move in schedule and they rushed to get the unit ready - awesome, very responsive.

Majority of renters appear to be retirees, military, police, nurses, teachers - generally 30 somethings or older. Not that many kids and provides sense of privacy most of the time.

Things to be aware of:
- Yes, creepy Time Warner guy... would prefer ATT but does appear to be some effort by Time Warner to lock them out.
- Cell coverage... odd but seems that Sprint has best Cell coverage - some units have luck with verizon but really the whole area is 3G or degraded and you will likely have unreliable cell service. (Hint, VOIP via google voice, republic wireless or other is a good idea to look into in general)
- New apartment smell... it took about a week for our unit to be "aired out" from sulfur smelling gases. One closet is still very chemically smelling after numerous attempts to air out and deodorize but the main areas have cleared out so not a big deal to us.
- Pets; we adopted 2 kitties there is a $125 deposit/pet and 15$/mo pet fee so double for us - worth it for our 2 sassafrases. Read More