Arrello

I have lived here for 2 yrs and I cant possibly say enough good stuff about it. There are 2 buildings and they are both secure. Up front there is always a staff member to greet people until 6 p.m. The front door locks at 5. You have to have a key to get back to the apartments. The apartments are beautifully maintained. I have never met better staff anywhere I've ever lived. If you need maintenance they are quick coming to fix your issues. It is non-smoking property which I love. The grounds are... well kept. The pool area is wonderful. They put on events for the residents. Last summer we had a pool party, maintenance cokked hotdogs and hamburgers, gave us chips, and a veverage and supplied a DJ for the music. We had a pizza party where they supplied the puzza crust and toppings. You got to make whatever you wanted. It's so much fun livjng here. There is a gym, package room with Amazon lockers. The lobby area has a meeting room you can use, tables to eat at, seating areas to visit people, a little kitchen area, pool table and so much more. It's a great place to live. Read More

The best parking is reserved for the businesses, not the residents who pay to live here. They are not pet-friendly. They only hold certain tenants to the rules. The staff talk about tenants to other tenants and give out personal information.They say they do pest control and routine maintenance but do not. The street noise is extremely loud while in the apartment. They plan activities during the day while tenants are at work instead of when most tenants are home. They don't clean the common areas... often enough and the dog waste disposal stations are often overflowing. It could be so much better, but it would take different staff for that to happen. Read More

My experience at Arrello Apartments in Downtown Olathe, KS has been disappointing for several reasons. The most serious issue is privacy. Front office staff have openly discussed residents’ employment information, and I was personally affected when details about my own job were shared with others. This level of unprofessionalism is unacceptable and creates an environment of gossip and distrust.

Cleanliness of the complex is also well below average. The main stairwells appear never to have been... properly vacuumed or cleaned, and animal urine stains are visible throughout the hallways and stairs. The gym is consistently dusty and dirty, with animal hair tracked in on shoes, and it is not cleaned properly. For what is charged in rent, these conditions are not reflective of the value being promised.

The staff are generally polite, but often difficult to work with and sometimes dismissive of resident concerns. Maintenance is responsive, but they clearly are not responsible for addressing the overall hygiene issues, which continue to impact daily living.

If Arrello prioritized cleanliness, accountability, and professionalism, the amenities and location in Downtown Olathe could make this a worthwhile place to live. Until then, it does not live up to expectations. Read More

Trash gets left in the hallways and it constantly smells awful. You can hear your neighbors watching TV and dogs barking floors below you. One elevator. Creepy neighbors. Leasing agents that will give away your personal information to creepy neighbor you warned them about? Have to park in a parking garage across the street or pay monthly to park in middle section you will get towed. However if there’s an event nearby such as old settlers good luck leaving or finding parking because that’s the... same parking garage they use for events. Just run far away if you can Read More