Huntley Ridge

Moved in in Jan 2022, shortly after came flooding and a roach nightmare. I took pictures of everything along with physical evidence of dead roaches to the management and was told "it doesn't look like a roach to me" while they had an image of the exact same type of roach pulled up on the computer image search.

I VERY strongly advise against this property.

I still live and wish I didn't, the apartment "manager" never answer the phone during business hours, doesn't reply back to emails, and is also never at the leasing office during business hours. We were without hot water for days and when it came back on the water pressure was awful, yet the apartment manager didn't care one bit.

The property management is rude and extremely insensitive. The washer/dryer remains broken for months, the ceiling of top floor leaks during winters, the heating is inadequate, their maintenance issues takes weeks to resolve, they turn off water supply abruptly and it's a long list. On top of that if you ask property managers they just say we understand.

Having lived here for a while, I have seen the transition from one management company to another. This new one is just awful, to say the least. Specifically, they never tell you what is going on, and they couldn't be bothered to repair anything. They make a big effort to sell the place to you, but once you are here, you are ignored and patronized. It took them 14 months to repair some exterior lighting. 45 days to fix a lack of hot water. Even after the hot water was repaired, we have not had… consistent water service since. They keep turning the water off. Worse, is they do not tell you when they are doing have the water off or estimate the time of the repair. Ask them about it and you get these snarky little 'it will be done when it gets done speeches.'

Best thing you can do avoid any property managed by Cohen Esrey. Read More