Saddle Run Townhomes

Ive had nothing but good experiences here , maintenance is timely they do a good job. The manager (katrina) very professional an go out the way to answer questions, shes willing to help you with what you need. I love my apt here.

I’ve lived here 4 years and this past year has been the worst. The newest apartment manager Katrina doesn’t do her job well at all. They unprofessional on so many levels. For one they raise my rent in October of 2018 with out notification. They continued letting me pay the incorrect of rent for 4 months before telling me my rent went up. When I asked why they didn’t say anything when I would go pay rent at the beginning of the month Katrina proceeds to tell me she didn’t realize I was paying the… incorrect amount but she was signing my money order receipts. She then told me I have to pay over a thousand dollars in back pay due to the fact that she didn’t do her job correctly. They have raised my rent two more times since then and that was January of 2019. They never answer the phones. They claim business hours for the office is 8-5 Monday Through Friday ,but I have gone to the office on several occasions either 30-40 minutes before supposed to be closed and they were closed. They don’t handle paperwork well. I asked for a copy of the notice she claimed to post on my door( which is not the proper way to deliver a rent increase) and the notice was something she just had typed up before I came to the office for the meeting we set up. When I asked her why it had that days date on it instead of a date before my rent increase in October 2018 she insulted my intelligence by saying that the date changed on the document because she printed it out that day. I know for a fact that when you type a document nothing automatically changes on it unless you manually go and and change the text. Read More

I toured the apartments it was very nice. Filled out the application she told me I was approved, I ask when I could put down an deposit, then she told me never mind because they don’t accept FULL TIME STUDENTS!!! Very upset because I told her that I needed this apartment it’s close to Walmart & Kroger’s & I’m pregnant and don’t have time to be stressing looking for apartments & that I was satisfied with this one. So I’m really mad she told me NO AFTER SHE TOLD ME YES ! so now I’m back at square… one looking for an apartment @ 8 months pregnant Read More

It be nice if the construction workers would clean up after there selves when they are done with there job ! Because I’m tired cleaning up there mess it’s have respect for people stuff !! And wouldn’t suggest this place for someone looking for a one bedroom apartment to small !! And the washer and dryer u can’t have one Because so u can’t put one it just so you know smh !