Axis on Lexington

The management at Axis could not be worse, which is sad because the apartments themselves are actually nice, as is the location. For starters, rent is not cheap yet it is almost mid July and Axis has not managed to have the pool open yet. It is currently closed by order of the Louisville Health Department. Maintenance response time is also horrible, even for emergencies. For months the emergency maintenance line didn’t even work. Security is also a problem - there are nonfunctional cameras and… doors to the building frequently break. I’ve lived here for two years, and despite multiple requests to fix the guest entrance call box, it still doesn’t work. Perhaps the biggest problems is that there is never someone to reliably speak to about any of these problems in management. In its current state, I wouldn’t recommend anyone live here and I likely won’t be renewing my lease. Read More

Residents pay thousands of dollars per month and wait weeks to months for things to get fixed. Corporate has “cleared house” in management 3 times within a year time period. They had 8 months to fix the pool and the Friday of Memorial Day Weekend announce that it is broken and they don’t have any idea on when it will be open. They love to advertise the “safety” of this complex when exterior doors are constantly open due to little to no maintenance being done on the doors from usual wear and tear… . Packages stolen daily, 4 possible places for said packages to be delivered. I would advise anyone looking into these apartments to run the other way. Literally go anywhere else!!! Read More

Poorly managed. Nothing works and nothing gets fixed. Very dirty. The pool is currently not working. Half the gym equipment isn't working. The previous staff would lock the doors and hide in the office. No one would answer questions about unusual fees. The price goes up each year and the property is getting worse and worse. Neighbor was with out AC on a week night. No one responded to the 24 hour maintained line. Packages are horrible. No one knowsnwhen or whereby there package will… end up. Go anywhere else until they fix the problems. Read More

The current residents of Axis on Lexington are struggling to see the "luxury" living in this community. The cost is absolutely high but let me tell you about the "luxury lifestyle" they boast about on their website. There have been old mattresses in the parking lot for over 2 months. The ceiling in the resident mailroom is literally falling on our heads as we try to get into the mailboxes. Drywall has been scattered all over the mailroom for a week and maintenance hasn't even bothered to… pick up the huge chunks of debris. Lost and stolen packages daily. The "state of the art fitness club" with broken or malfunctioning equipment is sad at best. Each building is locked with security doors which is nice however, if you have a guest over not only do you have to meet them at the door to open it for them (the guest entry service is broken) but you also get to walk your guest to your apartment door passing filthy hallways with dog urine urine and water damage along the root. ON EVERY FLOOR! Filthy elevators that beep constantly. Security doors that slam so loud you can hear them in other buildings. Constant issues with already reserved paid parking spots being reallocated to other residents by management. New management has had plenty of time to clean this place up. Its time the residents shed some light on this lack luster flop house fronting as luxury. Seriously, the rent is very high and the quality is equal to government housing. Read More