Cherry Creek Apartments

They never reimbursed me my money and I never slept a day in the apartment due to a/c problems, a foul odor smell. And they did not accommodate me when they witness it themselves.

I want to take the opportunity to express you my discontent due the HORRIBLE condition in which the apartment was at the moment of occupancy and the attention delivered by cherry Creek apartment complex team.

Be aware that if you have a pet, you HAVE TO PAY TWO NON -REFUNDABLE DEPOSITS ($ 750.00 ). When I paid the non-refundable security payment for $350.00; I wasn’t advice that I also had to paid a non-refundable security payment of $350.00 for my pet, until later on. THIS INFORMATION ISN'T... IN THE BROUCHURE OR WEBSITE.

In addition, a member of Cherry creek team told me I could move on 11/26/21. On that date (11/26/21), when I went to pick up the keys, I was told that the apartment wasn’t ready and the carpet had to be replaced. In effect, after 4 hour waiting the carpet was replaced that date. However, the apartment wasn’t ready for occupancy of the new lessee. I moved to this place a month ago ... I'm still waiting for the the managent office replace the missing and damage items on the property upon my arrival.

The key of they mail box wasn't provide until later on. This was an inconvinient for sure, after several call and email to the office, finally was the mail carrier who told me my key was ready. So far they don't give me the access cards fitness place, pool and park.

Last but not less important, looks like this place doesn't have a personnel to track or check the payments you do online. I paid my rent in the "resident portal", however they send me a nasty menssage saying I will be evicted if i didn't pay my rent. I had to call and show proof of my payment with my bank statements.

There is people smoking marihuana in the parking losts and the common areas are nasty and dirty.

TERRIBLE EXPERIENCE WITH THIS PLACE

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I love cherry creek..It’s so nice and quiet over here. The lady in the office Janet she’s the best!! Hands down I love her!!! Much love Ke

Is a wonderful place to stay. Is so affordable and well maintained.

Management has improved this complex so much. I loved living here.