2/1/25
CURRENT TENANT
This place is tore up!! Pot holes all in driveway, mold & mildew inside ppl's home,buildings doorway entrance. There's no amenities the pool is Black & haven't been open since covid! Trash is always on the ground..they don't fix NOTHING ...THEY were booting & towing tenants cars, the washroom is always nasty the washers & dryers don't work in there ...some are filled with old sewer smelling water! It's a mess back here
Review from Apartments.com
Property Manager at Reserve at Jefferson Crossing responded to this review
Thank you for your feedback.
My name is Julie Stovall, and I am the new Community Manager at The Reserve at Jefferson. I understand that some of the reviews reflect past challenges with communication, maintenance response times, and overall service... . Since stepping into this role, our team has made focused changes, including updated maintenance procedures, improved office availability, and increased attention to the condition of the community.
We are committed to providing a well-managed, well-maintained living environment where residents feel supported and valued. I invite current and prospective residents to visit the community or contact us directly to see the improvements in place.
For questions, tours, or assistance:
Office: 225-751-8373
Email: reserveatjeffersonmgr@cstmultifamilygroup.com
We appreciate the feedback and look forward to continuing to provide a positive living experience.
Julie Stovall
Community Manager
Reserve at Jefferson Crossing










