10/7/25
Excellent Apartments
On July 26, 2025, I arrived at The Heights at Picardy in urgent need of securing an apartment as quickly as possible. From the outset, Ms. Dottie, the leasing agent, demonstrated an exceptional level of professionalism and efficiency. Within the span of less than an hour, she guided me through the application process, secured my approval, and provided clarity on every detail. To further enhance the experience, she informed me of outstanding move-in incentives, which only confirmed the value of... choosing this community. Remarkably, within 72 hours, I had toured the property, executed my lease, and successfully moved in—a process that was both seamless and stress-free. Since establishing residence, I have been consistently impressed. The property itself is well-maintained, quiet, and thoughtfully designed. The amenities are never overcrowded, allowing for a sense of exclusivity, while the valet trash service provides an unparalleled level of convenience that reflects the management’s commitment to resident comfort. It is rare to encounter a leasing professional who embodies both efficiency and genuine care for prospective residents. Ms. Dottie’s dedication transformed what could have been a high-pressure situation into an exceptionally smooth transition. For those considering The Heights at Picardy, I would unreservedly recommend seeking her guidance.
Review from Apartments.com
Property Manager at The Heights at Picardy responded to this review
Wow! Thanks for this review and for sharing that you've received amazing service from our team and your leasing process went so well. We were happy to help and we're so grateful for this glowing endorsement!
Best, Nancy Humpert, Community Manager
