11/21/25
HORRILE MANAGEMENT! STAY AWAY!!
This place is a complete JOKE. The level of unprofessionalism from the property manager Kamairea is unbelievable and absolutely unacceptable for a property that calls itself "luxury." Every interaction I had with Kamairea felt dismissive, unhelpful, and downright disrespectful.
I even spoke with several of my neighbors just to make sure it wasn't only me and it turns out many residents have had similar negative experiences with her. When multiple people are saying the same thing, it's clearly... not an isolated issue. I'm not sure why she's still employed here.
The building might look nice on the outside, but the way residents are treated is awful. Management needs a serious overhaul. I would not recommend living here to anyone.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Heron Downtown responded to this review
We’re sorry to read about your experience and appreciate you taking the time to share this feedback. Providing professional, respectful service to our residents is extremely important to us, and we’re disappointed to hear you left feeling unheard or... unsupported. We take concerns like these seriously and will be reviewing this feedback internally with our team as we continue working to improve the resident experience for everyone in our community.










