TGM Andover Park Apartments

My experience with TGM Andover Park has been great. I had the pleasure of working with Deborah and Alicia during my application/leasing process and it was seamless. They were kind, efficient and very professional.

The Maintenance department was always professional and efficient.

The parking lot I legit had to get a plug in my tire for as ut looks like it's never been maintained and the holes would pop your tires or break your suspension. They don't do assigned parking so sometimes you have to park in the shopping Plaza up the road.
Within the next few months it really got bad. The ceiling one night just gave way and started leaking all over. Then they had to come in and rip it down in the kitchen. This was maybe a month process. During which they never told me when... they were coming but maybe 1x or 2x. I complained to the director if engineering about it and it didn't change. Then they sanded....ohhh did they sand and it was allll over my appartment. They also marked up the so called new carpet that they just charged me 1k for marks on it, and got paint on the cubords and some of my personal stuff. Put down a tarp, want me to train them?
I talked to the director again and he said they would send someone, never did. Then called again and he came in and somewhat attempted to clean it.
I HAD BLACK MOLD IN MY BATHROOM growing through walls into desk area. They came in, ripped the wall apart and it took them ANOTHER month to dry the wall all while not even being offered to stay somewheres while the bathroom and living room wall FILLED with black mold to the point it was on the outside of the sheet rock was there. So I got to stay in a dust filled, mold filled apartment for now multiple months.
Oh wait, there's more! What an exsperience. The laundry ceiling now was leaking! Another month for that now. What a great way to spend months in your home away from home.
Want more? I got you. How about customer service. April, the manager they have told me after getting notice all towers were being replaced said I wouldn't be charged for them taking the old one and I getting the new one even though I paid and signed for the old wifi tower. GUESS WHAT? I WAS CHARGED!!!! I had to call after I moved out again about their failures for miss communication...

The story continues? What? I moved out early, I get it I need to pay till the end of the lease and go figure they didn't find anyone to move in, they even said they were having low amounts of people looking, that's fine I get it. I turned my electric bill back to the electric company and over to tgm with the completion of my lease and wanna know something........they sent me to get money collected from a utility collection agencie for their mess up? Read More

I moved here little over a month ago, the leasing office staff is great, and Jose C in maintance is great very friendly and knowledgeable.

Great place to live. Everyone in the front office is amazing, there are fun community events, the maintenance team is very friendly and responds quickly. It's a safe place in a good location, been here for almost 2 years and haven't had any issues!

I love it here! Rents have gone up more the last year, but compared to other communities, it's still one of the best prices for what you get! Definitely the best fitness center of any other place I have lived! At no extra cost! The community director has been here for a few years and the place has really improved! Only wish they would fix the building gates, but otherwise, couldn't be happier with my apartment and the community!