Pinnacle at Town Center Apartments

Stray roaches keep wandering out of my bathroom sink drain. Maintaince comes and sprays the floor which doesn't help treat wherever the roaches are coming from. The stairwells often have garbage or garbage juice residue in them which has soaked into the wood floors so it's not surprising roaches would be attracted to the buildings. The sidewalk areas are the same. My dog has consistently found chicken and other bones, egg shells, banana peels, hash browns, and more in the mulched areas or on the... walk way outside our building. For the price of living here, I would not expect pest maintenance/garbage to be such an issue. Read More

I’m in the process of moving to Pinnacle. The process has been very smooth so far and the communication by staff has been excellent. I am waiting for the apartment to be refreshed so that I can see it before being presented with a lease. If it’s anything like the model apartment I will be moving in before the end of the month.

The members of the pinnacle staff work hard to keep up the grounds. They are friendly, kind and professional. I love my residence and the surrounding community. Lots of places to eat, walk, play, etc.

As a resident of Pinnacle Town Center in Germantown, Maryland, I can say that Justine is an outstanding maintenance professional. He is always respectful, professional, and committed to his work. The repairs and maintenance he completed in my unit were handled efficiently and without any issues. His dedication to providing excellent service makes a real difference in our community, and I truly appreciate his hard work and reliability.

I have been here six months. The area is lovely and things are generally kept well and the location is very convenient. I have found it difficult to get a response from the leasing office unless I literally walk into the office, which shouldn’t be necessary. However when I do that, they are kind and helpful. It’s possible the office is simply understaffed, which is does seem to me is the case. Other normal apartment issues are neighbor noise (moving in at midnight) and people letting their dogs... poop everywhere without cleaning it up. Read More