Summerfield At Morgan Metro Apartments

Summerfield at Morgan Metro deserves zero Stars but I had to pick 1. The property looks nice but it is handled like trash.

I moved-in on Friday — June 13, 2025. My entire move in experience was not only unacceptable but hazardous to my family’s health and safety. Below is a summary of the conditions I encountered within the first 24 hours:

Upon arrival, the entire apartment reeked of bug bombs to the point of being nearly uninhabitable — the smell was overwhelmingly strong, indicating… treatment occurred just hours before. The home had to be aired out, but the smell is still strong and lingering 48 hrs later.

- Greasy residue was found throughout the cabinets — especially under the kitchen sink — suggesting poor cleaning and pest control preparation.

- The home has a full-blown roach infestation (I wish I could add photos and videos here) affecting every area, including: Kitchen (cabinets, under sinks, and even INSIDE my refrigerator), Bathrooms, Laundry room, General living areas.

- I spent the entire first night deep-cleaning a filthy, pest-ridden unit, including vacuuming, scrubbing cabinets, and disinfecting the refrigerator. I had to receive assistance from my partner to assure I could get this done timely.

- I have asthma, and also have a toddler with asthma, who had to be put on a respirator that evening and then removed from the home the next morning while I attempted to chemically treat the infestation myself.

- It’s now clear that roaches have likely entered my personal belongings, raising serious concerns that they may come with me when I move out.

- No hot water was available for most of the day, leaving us unable to shower until nightfall. And also made it hard to properly clean with hot sanitizing water.

- The large front right stove burner also does not work.

- The kitchen and master bathroom sinks drain extremely slowly, causing water buildup.

- The wood under the kitchen sink is collapsing and disintegrating, indicating long-term moisture damage and rot issues, which also happens to attract bugs and roaches.

- On top of these issues, our vehicle was towed despite having registered it. I was being forced to pay to retrieve it which we still have not as we feel this should be covered by apartment management! Read More

My car got broken into within 2 weeks of me living here. The leasing office and company is negligent. Security cameras don’t work, garage doors are always broken, and ive seen cars on bricks. The lack of communication between the leasing office and residents is poor. Everything that was supposed to be done prior to me moving in still was not done 2 weeks after and maintenance was still working on my apartment during my move in day.

The trash compactor doesn’t work, so the trash from all the apartments is left inside one room on each floor of the building and it literally floods outside of the door

I hate it here ! From the day I've move here there has been countless issues. The management team sucks, they shut off water without contacting the residents and do patch work for maintenance repairs. Packages in their glorified Hub are scattered around and basically fair game for anyone with a fob key, and not to mention parking...park at your own risk. The literal only benefit of living here is location, but when you think about it that we live near a freaking stadium!! When games are… happening, it's almost impossible to get home. Management really needs to get a handle on this complex and change how things are run! It's wild that some of ya'll are rating this apartment 5 stars...just out here LYING!!! Read More