Queenstown Apartments

I am very disappointed with my experience living in this apartment. The property manager has been rude, and the maintenance staff has failed to permanently fix ongoing problems. My air conditioner runs all day but does not cool the entire apartment, making it extremely hot, especially in the kitchen. Because of the heat, it is often difficult to cook meals for my children. I am also concerned about my family’s health because the bathroom has flooded several times, and I have noticed signs of... water damage on my bedroom wall. Even though maintenance has attempted repairs, the problems continue. I also pay very high electricity bills because the air conditioner runs for hours without keeping the apartment comfortable. I expected a safe and well-maintained home, but my concerns have not been taken seriously. Read More

Unfortunately, this is our second time living on the property. The first time was okay. But this second time, LORD be with US. Maintenance doesn’t respect privacy request on maintenance tickets, take forever to respond, everything is outdated. The kitchens are very small no DISHWASHER. They use cheap products which breaks and turns by a certain time. I would think living here for 4 years, they would come in and fix the ware and tare of basic apartment living but they haven’t. Mold & instead of... fixing, they just paint over it till it shows again. Manager doesn’t really want to help and when tents reach out to her about her teams unprofessionalism their is no correction & we are mad to feel like we did something wrong. The maintenance supervisor is the same way. You have to act like a fool to get anything done or completed right. I know management ain’t and wouldn’t live like this even the ones who live on the property so why should we. I just hope and pray they get it together with this new ownership. Read More

This place is a step up from my old apartment in N.E so I tried to humble myself on that , and the fact of his proximity to my family and work and everything else. The apartments is self has endless roaches I had to get rid of pictures hanging on the wall cause they would love to hide behind them used a whole can of raid on the one picture alone where at least 15 roach eggs that were empty had dropped out of. I just caught a mouse on the trap yesterday and now I’m legit catching them on traps... each month !!! The traps set up around my apartment are unappealing and embarrassing. I’m no lie a huge clean freak and I cannot stand to see the traps laid out about but it’s a necessity and not a choice. The bathroom walls peel so easily and have exposed what’s under due to the condensation that builds up after a shower smh. The air conditioners are inconveniently located threw out and super loud, I’m a light sleeper so I legit have to sleep with a pillow over my head and not be hot. The maintenance doesn’t attend to every ticket you put in and my walls are literally leaking with water damage in the living area. You walk into my place you will never see it disheveled or messy, yet dealing with the constant termites is never ending. The pool is open only sometimes now when it calls for a little rain they don’t open it at all. The gym is non existent even though that’s listed as an amenity and the aftercare program I have yet to hear about but is also listed as an amenity. I plan on moving once my lease ends I will pay more money to be somewhere bigger with more utilities included and less infested then to stay here paying for mouses and roaches Read More

These apartments are disgusting! The people who reviewed these apartments and gave it anything higher than a 0 is lying!!!!!! It’s nice and roach infested !!!! Terribly!!!!!!!

please run away from this place ! absolutely disgusting ! roaches roaches and more freaking roaches ! they’re everywhere and with every precaution taking they still show up! they’re in the cabinets, drawers, on the stove., on the couch., in the beds., in the shower, on the toilet seat overall unsanitary. my fiancé and i are the cleanest people you will ever meet so we know it’s not us. don’t get me wrong the first two days were nice no sightings but day three there wasn’t a room you could go in... where you didn’t find at least 3. i’m not paying. to live with unwanted guests i’m at the point they’re just going to have to kick us out. i was feeding my newborn in the morning (on the bed) and one just casually crawled up my leg and on the couch few days later one crawled on my arm and in my baby’s car seat ! all orkin does is come put gel in the kitchen and bathroom then leave nothing works. trust the bad reviews i was the one foolish enough to think “everyone’s experience is different” ! if you still decide to go with queenstown best of luck to you and keep 10 cans of raid on hand at all times… Read More