Montclair Apartments

I moved in 2 months ago and me and my daughter both love this complex. The rooms are very spacious, and maintenance was prompt to fix any problems. We can hear our neighbors sometimes, but nothing that keeps us up at night. No complaints !

I just called Montclair to inquire about an apartment and the guy I spoke with (I believe his name starts with A) was very rude and short with me. He wouldn’t even let me finish my sentences, and was quick to place blame (in a situation where we weren’t even arguing who’s at fault) this is very appalling. There’s plenty of reviews online about their staff’s attitude and it’s sad to see they’re not investing in any customer service training for these people. I’d hate to invest my money in this… place to deal with rude staff…NOt a chance!! Read More

Please, do not waste your time and money on this complex! My roommate and I went to view the 2br/2bath unit, and liked it. We applied for an apartment, and were approved. We received a pdf document with our move-in date, which was 5/29/21. On that day, we were supposed to arrive at the leasing office with a certified check to receive our key.

About two days prior to move-in, the leasing consultant, Jay, called us to inform us the unit was on the corner so the layout inside was a little… different (the rooms were smaller.) He asked if we still wanted to move in, as if we had a choice (we had already hired movers) so of course we did.

On the morning of May 29, 2021, we parked up our entire house in a moving van. Movers and family members were with us. We called the leasing office to confirm we were on the way. Jay told us, we were supposed to receive an email but the apartment wouldn't be really until June 3!!!! Mind you, we already paid movers and our whole house was packed up. We were forced to stay with a friend and leave all of our belongings in a U-Haul truck (which costs more money each day). Prior to June 3, the leasing manager, Sherman, told us the unit would still not be able on June 3 due to six teenagers busting the window to the apartment. He said he had NO IDEA WHEN WE WOULD BE ABLE TO MOVE IN. The only offer he made was a waived amenity fee (only $200).

Due to the Montclair's unprofessionalism, we were forced to find a new apartment complex and had to pay over $1,000 in U-Haul fees because we were without a home for over 2 weeks thanks to the Montclair!

Please, do not move here! Take your money and find an apartment complex with a professional and legit move-in process. Read More

I was searching for an apartment for a little over three months.I went to every apartment complex in Montgomery County,but I just couldn't find the perfect apartment. I had very specific needs. Others would call me picky.. I needed two full baths, plenty of closet space with spacious bedrooms. Updated kitchens and bathrooms. I needed plenty of parking and I needed to be close to the dumpster. Most importantly all those needs had to be met for an reasonable price! Needless to say I viewed… Montclair's floor plans online came over to see the apartment the very next day. I knew this was the one. I found my Perfect Apartment. Read More