Silver Spring Towers

I loved my view, and it was a good place to live for a year. Clean and the staff were good about repairing things. Neighbors could get loud though, that's why it's only 4 stars.

I was stuck right next to this one apartment home who makes extremely loud noises. If you want to live where there are walls of paper, then this place is for you.

We stayed in this building for over 4 years, moving from a studio to a 1 bedroom then a 2 bedroom until our family grew out of it. I have to write this review because the staff deserve more credit. We can’t thank Neyda, Pablo, Chris, Daye, and other staff members enough.

Pros:
- The best thing about this building is the staff and I hope the management company pays them well. From the 1st day when we moved in until the last day, they always responded to our calls for everything, never ignored... our requests, always tried to help. Some buildings you’d have to go through a corporate number but not at Silver Spring Towers, you’ll talk to someone who is actually working in the building.
- Prime location. We could walk everywhere in downtown Silver Spring: groceries (Safeway, Whole Foods), parks, cinemas (pre-pandemic), shops, cafes, restaurants, library, UPS, post offices, doctor’s, dentist’s, etc. There’s a nice neighborhood right behind the building with several parks within walking distance.
- Reasonable price, utilities included. No hidden or extra fees, we paid rent and parking and that’s it. They didn’t charge us extra fees or ridiculous fees like some other buildings. The ridiculous ones include: Amazon hub fee, annual amenity fees, etc.
- Everything worked and if something broke, which happened quite often because the building is old, the staff came quickly, sometimes late after business hours to fix the issues.

Cons:
- The building is old and the management company doesn’t seem to spend much money on it to improve the quality of the materials they use in the building. The walls are thin, old carpets, cheap wall paint, etc.
- The neighbors: this is a big problem but it’s a hit and miss and cannot be completely controlled by the building, especially during the pandemic. In the past, we had good neighbors who didn’t cause any trouble and it was good. The last 2 apartments, we had neighbors who constantly made loud noises, tapped on walls, and smoked weed. There was someone on our floor constantly throwing garbage bags in the garbage room without putting them in the chute, or sometimes just leaving them hanging on the chute door. That caused a lot of problems with a cockroach infestation. Some people didn’t wear masks - walking around, talking like nothing was going on despite the staff reminding them.
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I been here a year the staff is very friendly and the Property Manager is awesome. The building is quite the maintenance is excellent and the Property Manager treats it like its her own home. Most residents have been here for years there really isn't really any reason to move never had a complaint. Close to everything great place to live.

I moved into this apartment 4 months ago and since then I haven’t seen any problem. The AC works perfectly everything is just perfect even the stuff. Its just the security problem like anyone can just come inside the building and i think that should be fixed other than that its a great apartment to live it.