The Galaxy Apartments Unit 401

Management always help with my issues. I haven't had much issues since living here for over a year.

Overall, I've been extremely disappointed with my rental experience at The Galaxy. Upon 24 hours of moving into my unit, I saw multiple roaches in the kitchen and the bedroom. The staff at both the front desk and leasing office was not helpful with the issue and told me I had to wait until the pest maintenance people came for their weekly treatments. They do not allow you to purchase another FOB key to have as a back up for yourself or a guest -- they claim this is for "the security of the... building." However, on multiple occasions I've come home to find the garage door open or the front stairwell doors propped open, there has even been times when homeless people are sleeping in our stairwells. It's absurd and very unsettling. There is also a major trash issue - on weekends the trash will pile up in the trash room which is only adding to the incessant pest issue. Additionally, other residents can't seem to follow the valet trash service rules and will leave their trash out on the wrong days. In the summer since the hallways aren't temperature controlled, the building smells like hot trash. It is honestly embarrassing to invite guests over with the stench of the hallways. Finally, the walls are extremely thin so if you do choose to live here, cross your fingers that you get placed next to a quiet neighbor. I've had issues with barking dogs and loud music on multiple occasions. Again, no one in the office seems to care that these issues are occurring. I am counting down the days until I am free to move out of this building. Do yourself a favor and rent at literally any other building in Silver Spring. Read More

Roaches and Chronic Mis-information characterize my experience with The Galaxy. My apartment was overrun with roaches-- in my dishwasher, coming out of the crevices of my sink, in my kitchen drawers and in the cabinets. Pest control came 4-5 times, but nothing worked! Upon move-out, the staff kept getting the amount I owed wrong. I got 2 different figures. Finally, the regional manager gave me a recalculated figure, and I paid immediately. I was told that I'd get my security deposit back because... my move-out inspection went well. Two months later, the property manager said I was not getting my deposit back because I owed money! I let it go, because honestly, I was happy to get out of The Galaxy. The staff are genuinely nice people, but there is a serious lack of knowledge or training that negatively impacts the residents. There are better living options in the area. Read More

This place is a good location not a too far walk to the metro and downtown Silver Spring. The common areas are well maintained and social activities are given by management to residents. The place is clean and neighbors are generally friendly. I would suggest anyone to live here.

A nice combination of Urban and Suburban benefits. Can walk to Metro (Subway), two Grocery Stores and restaurants and bars. Can easily park a car or live without one. Nice building, well maintained.