Whitehall Square Apartments

I lived here for a year. It was ok when I first moved in. I never had roaches. I didn't have mice until they started construction in the parking lot. I caught several a day. The parking is HORRIBLE. even if you have a parking pass ,you cant park on the lot if you have out of state tags (DC or other). The washing machine and dryer was trash. don't pay the extra for it. It's spacious that's about it.

Just be careful. Ask lot of questions before you sign your lease. They are very nice before you sign the lease after you feel like they don’t care about anything you ask them to take care of.
Poor management

This place is disgusting. My first couple months were ok but soon as I started getting comfortable everything started goi wrong. First, everything started breaking in the apartment and they take their time to fix it. I’ve seen at least 20 roaches since I’ve moved in and 2 mice. No one wants to live with rodents. I have to park 5 buildings down from my building if I come home after 7pm. Also, I haven’t had heat in 3 days and they maintenance people tried to fix it but it wasn’t fixed and it’s... freezing in my house. Management gave one heater and of course that’s not keeping a two bedroom apartment warm. Whenever I plug the heater up then the fuse blows out so me and my family have been freezing in here and I have to wait for an electrician to come because the maintenance men could not fix the problem.

It’s so many issues with this company and I’m just counting down the days until my lease is up.

STAY FAR AWAY FROM KAY MANAGEMENT PROPERTIES Read More

We were hoping to stay for 2 years, but although it’s beautiful and conveniently located, it’s the absolute worst!
We didn’t have heat for at least a month in the winter, we have yet to get our AC turned on (it’s consistently about 80 degrees in here and they haven’t done anything about it yet), they lost our rent check and tried to sue us (good think we keep receipts), and now, when trying to wash my clothes, the whole laundry room flooded! And when I look at the water it appears to be full of... FOOD!!! I see onions and something brown and slushy! Is someone’s garbage disposal leaking into our laundry?!? Disgusting and Unacceptable! Read More

The Good--the apartments are spacious, utilities included (except water). The Bad--outdated, water bill can raise to $75/mo., no parking on property after 11pm unless you have permit. In order to have permit your name must be on lease and your tags registered in Maryland. If you plan on having guests after 11pm, on the weekends, holidays or unexpected guests, you are out of luck. They must park on Suitland Rd. and walk to you, when they return cars are vandalized. Grown, rent paying people... cannot have guests after 11pm, towing every night. No roaches, but there are bed bug break outs every year and mice. You can smell every odor coming from your neighbors through vents that include weed smell. Do not move to any unit in the 4200's section, loitering, drug transaction and weed smell everywhere. Front of property is always nice with flowers and clean. Back is always dirty. Apartments share trash rolling carts, not large dumpsters, so trash is always overflowing and smelling. Floods happen all the time in my 1st floor apartment, and many 1st floor apartments, causing standing water and flies through the apartments. Maintenance will come on the 3rd or 4th call and do patch work, getting a new replacement is not an option. Rental office staff are nice until you sign the lease, they are nasty, gossip and turn over is high. Do not try to report to Kay Management corporate, they never return your calls and could care less. Also, they will change rules and it doesnt matter if it is in your lease or not. If you are young and need affordable housing and do not have guests, then this an okay apartment. If you are mature, like nice things, have guests, DO not move here, pay a few more dollars and move somewhere else. Keep every receipt because they will tell you, you did not pay rent when you did. Cars are broken into. And security doors are always broken. Read More