Valley Ranch

I had a very disappointing experience with the leasing process here. I confirmed availability of a specific unit multiple times with staff over nearly two weeks (before and after applying), and even received the lease agreement for that exact unit. Then, less than a week before my scheduled move-in date, I was told the apartment was being reassigned to another applicant because they had applied earlier, but their application had apparently remained unassigned due to an internal error.

What made... the situation even more frustrating was the lack of communication afterward. This news was communicated to me by email at the end of the day on Friday rather than via a phone call. When I spoke to staff on Saturday, they had no information about the situation and still saw me assigned to the unit in their system. Both the leasing consultant and manager then failed to respond to emails throughout the long weekend and most of the following Tuesday.

Eventually, I called myself to withdraw my application and request a refund of my deposit and application fees. Hopefully, this will be handled in a timely manner.

Mistakes can happen, but the disorganization, poor communication, lack of accountability, and extremely short notice made this a terrible experience. Read More

I lived here for almost 3 years. If you look for a quiet and beautiful home with great amenities you found it. This is a very nice environment to live in.
The staff is responsive, I am seeing some comments indicating otherwise, just remember that your are not the only one in the community. They do a great job at prioritizing, if it is an emergency you will be helped within the next 30 minutes. The maintenance guys are super nice and helpful they solve your problems and help you prevent future... issues by advising you. The gym is nice and updated (they just bought new treadmills), the cleaning lady is an absolute delight (say hi for me).
I was really sad to leave. Don't be intimidated by the highway next to some of the building, I was in building 3 next to it, you really don't hear much of it, the home are well done and if you hear anything it will be brown noise, really not a big deal at all, if your TV is ON you will not hear it at all. At night there is not enough traffic to be disturbing.
I hope this will help some of you, cheers! Read More

I love my apartment at Valley Ranch.! My unit has been redone with a new kitchen, hardwood-look floors and feels clean and modern. And my apartment has a gas fireplace! The office staff has been so helpful and I even love my neighbors! Maintenance has been professisonal and extremely response to even my smallest requests. And my view off my back patio is a wooded area, filled with birds and the occasional bunny. And they have a pool and work-out room, and have a small enclosed dog play... area. The initial rent was much less than I expected, but be prepared for annual increases in line with similar high end apartments in the area. You won't be disappointed with Valley Ranch. Read More

Expect to get in the door on a decent price, but they WILL raise rent on every lease renewal by at least $100 if not more. It’s a corporate landlord so what do you expect, it’s a money grab.
Because of that, Valley Ranch is more of a temporary housing solution if you’re looking for something short-term before you find a permanent residence.
Other than that, it’s a decent enough complex, can hear the building entry doors slamming pretty loud but I think that’s to be expected in an apartment... building. Read More

Since May 2021 I have been at Valley Ranch. I was hesitant after reading negative reviews on maintenance and management’s responses; but after touring and speaking with other residents who loved it, my hesitations faded away. I am thankful I checked it out first hand.

The layout is spacious and has everything needed for balancing life with home office space. The staff from leasing, maintenance and management have been friendly and responsive. Thanks to the fitness center I don’t need a... paid gym membership. Best of all is the people, both residents and dogs, who live at Valley Ranch who make it both a community and home. Read More