5/1/26
Terrible
would strongly advise anyone to avoid renting here. This was easily the worst rental experience I’ve ever had. Maintenance and customer service were beyond unacceptable — completely unresponsive when it actually mattered.
We were forced to live in the apartment while sewage was backing up and spreading throughout the unit. Instead of taking responsibility or offering a real solution, management told us to “find a friend to stay with.” That alone should tell you everything you need to know... about how tenants are treated.
It wasn’t until we threatened to contact the health department that they finally acted — and even then, it was the bare minimum. They moved us into a temporary place, only to abruptly kick us out shortly after because they had new tenants coming in. No regard for our situation, safety, or basic decency.
This place shows zero accountability and no concern for the well-being of its residents. Save yourself the stress, time, and health risks — rent somewhere else.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Muirwood Terraces and Apartments responded to this review
We appreciate your review and understand your concern. Our team takes your review seriously and is committed to reviewing the situation you’ve described and ensuring it is properly addressed. We would like the opportunity to better understand your... experience and address your concerns directly. We encourage you to reach out directly to our Junior Regional Manager, Breanne, at bwhiteman@beztak.com to discuss these matters further. Your comfort is important to us, and we hope to address your concerns effectively.
