Mapleridge

The property isn't being maintained like it was. The carpeting in the hallways is a disgrace and the laundry facilities are filthy. Don't move into building 4. I've lived here for over 13 years and the woman upstairs seems to have a side job reupholstering furniture. Shell keep it up until the wee hours of the morning. Management doesn't do anything about it and calling the police multiple times doesn't seem to be a deterrent. I slipped on glare ice last winter and was off work for weeks. I… can't wait to move in the spring. The ladies in the office are as nice as can be but their hands are tied on these issues. I feel sorry for them. Read More

I've been here over a year now. You will not find a more friendly atmosphere when walking into the leasing office. The ladies know and practice outstanding customer service. The Maintenance department is the best bar none. If there is a problem they are there to help within minutes not hours. I called around before I moved here and was surprised how many rude people I talked to. Not the case at Maple Ridge they really wanted me to come live there. Thanks again for all you guys do!
Sledge

If you get a one bedroom near the front of the complex, you are treated like gold. However, if you live in the back of the complex, forget about it. Water is not free, but it is included in your rent for a small fee. Wires hang out from underneath light fixtures, ready to zap someone. Customer service at the front desk is moderate at best. Yes, I completely understand that things do break down, and need to be repaired. But not the same things 2, 3, 4, 5 times of maintenance coming into our… apartment to fix them. They had started to make adjustments to the balconies, and certain staff members need to realize that people do have work schedules. Some even have multiple or extended work schedules. So yes I may have not always been readily available to let someone come into my apartment for repairs, but there are polite ways of handling situations when people are paying you hundreds of dollars to live there every month. Trash, dog feces, and cigarette butts are everywhere in the complex. There is no tennis court. It's a fenced area with a few metal poles and a barely there net. The bark park is also a joke, a fenced in area doesn't make a good area for people to want to bring their dogs. There are agility tubes and ramps that you could put in if you wanted to. Granted they have upgraded the washer and dryer system, and it works a lot better than it used to. They have updated the landscaping a bit and put new siding on some parts of the buildings. Some balconies have been slightly adjusted, but buyer beware we haven't really been able to use ours since the day we moved in. They raised rent claiming it was all just adjustment in market value. Well, it's just not worth market value when you don't even have the amenities that other complexes in the area have. There isn't a swimming pool, no fitness center, no clubhouse, just a couple of excuses for amenities. The location is great, but there isn't much for the residents to keep their intrest in staying. Read More

Group Five Management operates several properties in the mid Michigan area and it just doesn't have the customer service experience to handle multiple sites. Multiple outstanding maintenance requests, noisy neighbors, and loud music from parked cars. I do not recommend this property. And the water is NOT free and the manager does NOT live on site.