1/12/26
Verified Renter
The main issue I have is with the lack of security for the building. I pay almost 1500 a month and I cannot use the bathroom in the building if I can not make it to my apartment. This is a concern for me as an elderly tenant. The parking lot is never plowed properly or salted. There are ice spots all over it. They post hours 10 to 4 and lots of times they are not there during the hours they post.
Review from Apartments.com
Property Manager at Satori Apartments responded to this review
Hello, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the challenges you’ve experienced, particularly regarding building access, parking lot conditions, and staff availability. We understand how important safety... , accessibility, and reliability are, especially for our elderly residents, and we regret that your experience has not met those expectations. Snow and ice removal is a priority for us during winter weather, and we appreciate you bringing these concerns to our attention so we can review our procedures and vendor performance. We also acknowledge your frustration with posted office hours and are working to ensure better consistency and communication. Your comfort and safety matter to us, and we appreciate you sharing this feedback as it helps us identify areas where improvement is needed.
