The Quad on Delaware

I moved into The Quad in January 2025 and was told I would be paying monthly rent. What was not clearly explained to me was that the lease uses installment payments rather than charging only for the months I would actually occupy the apartment. Because of this, my lease payments were divided over 8 installments even though I would only be living there for 7 months during that lease period.

Looking back, I feel deceived by the way this was presented. The monthly payment appeared lower because it... was spread over an additional installment, but I was never clearly told that I would ultimately be paying the full lease amount regardless of the number of months I would physically occupy the apartment.

Another issue is that leases can begin on the 7th of a month while rent is still due on the 1st. This means residents may end up paying for a full month while only occupying the apartment for a portion of that month.

When I renewed my lease in August 2025, I was charged twice for August. Management later apologized and moved one of the charges to September. At the time, I believed this was correcting a mistake. However, when I later planned to end my lease in August 2026, I was informed that I would still owe the full August payment even though my lease ends on August 7. This helped me realize that the August payment had effectively been deferred rather than removed.

From my perspective, this felt like a “thief in the night” situation because the true cost and structure of the payments were not made clear to me when I signed. Had I fully understood how the installments worked, I would have never leased with The Quad.

My advice to future residents is simple: read every line of your lease carefully. If you move in at a time other than August, verify exactly how many installments you will be paying, how those installments are calculated, and whether you will be be paying for a month in which you are only occupying the apartment for a few days. Ask questions until you fully understand the numbers. Do not rely solely on how the monthly payment is presented.

I have otherwise made all payments on time since moving in, so this situation was frustrating and disappointing. Future residents should make sure they fully understand the lease terms so they do not feel deceived the way I did. Read More

Gym is really small for how many people live there. Managers constantly turning over. Internet connection was bad. Car garage is really easy to sneak into, many people had stolen items.

Please read this review carefully, there is a lot of bots and fake reviews.

The Quad on Delaware is one of the worst apartments you can live at, apart from some nice staff. I have lived in the Renovated tower for almost a year now, and here are some of my main takeaways:

1. There is a LOT of structural issues in the quad. We had a broken side entrance door for 4 months, there is monthly water shutoffs, there is mice that somehow get to the 4th floor (and higher!), and there is also a faulty... fire alarm system that will wake you up on random nights every couple of months. There was also mold in the apartment THE DAY WE MOVED IN!

2. Do not expect any kind of help relating to billing or contesting charges. The first month I lived here, me and my roommates got charged $350 in electricity for a 4 bedroom apartment. When we asked to see the charge and how much electricity we were using, we got vague answers and were directed to a third party that then directed us back to the Quad.

3. Overall it's still liveable, and like many other people I went to the Quad for it's lower price. DO NOT SIGN FOR OVER $600. THEY WILL LOWER THE PRICE AS PEOPLE DON'T RESIGN.

If you have any questions please reply to this review, I will answer any and all! Read More

Black mold. Fire exit is unlit and pitch black at night which is dangerous and a violation of fire code. Leaky pipes. Unsafe and broken furniture. Staff put on a kind facade but lack willingness or ability to actually solve problems. Maintenance is incompetent, often closes work orders without fixing them, incapable of simple repairs like cleaning carpets (their machine has been broken for months and they refuse to order the replacement parts), putting the microwave back together (there are... parts just hanging out of it), fixing the oven light. AC is extremely loud. Clothes dryer does not work. Windows can't open. Free printing is not actually free. Locked doors that are supposed to keep the building safe frequently don't open after scanning my card or are unlocked 24/7 which defeats the entire purpose. All of these problems and more were in the unit when we first moved in. Management has not fixed most of them after months.

Do not be tricked by the tour room. They spend a lot of time making that room (and only that room) look good to trick people into leaving misleading 5 star reviews before they've lived here. Please only consider reviews from actual paying residents like me.

The stress of living here IS NOT worth it. Read More

It was the worst apartment I have ever lived in. Love here if you want random expensive fees, multiple water turnoffs, closed down gym and most amenities for 4 months (only fixed when new residents moved in), maintenance that takes forever to fix emergency things (in the hottest week of summer my AC broke and they completed the request since they called someone. Claimed they tried to get in but my roommates were waiting in the living room for them), a tow notice on my car on a spot I had paid... for about 8 months, mold in my apartment with denial from maintenance (did my own test and it was mold), trashy elevators, oh you pay rent for 6 days of living there and much more! They will respond and say to call or email, but no resolution will ever be found. The Quad on Delaware is extremely unhelpful and honestly does not care. Never live here Read More