The Quad on Delaware Apartamentos

Please read this review carefully, there is a lot of bots and fake reviews.

The Quad on Delaware is one of the worst apartments you can live at, apart from some nice staff. I have lived in the Renovated tower for almost a year now, and here are some of my main takeaways:

1. There is a LOT of structural issues in the quad. We had a broken side entrance door for 4 months, there is monthly water shutoffs, there is mice that somehow get to the 4th floor (and higher!), and there is also a faulty... fire alarm system that will wake you up on random nights every couple of months. There was also mold in the apartment THE DAY WE MOVED IN!

2. Do not expect any kind of help relating to billing or contesting charges. The first month I lived here, me and my roommates got charged $350 in electricity for a 4 bedroom apartment. When we asked to see the charge and how much electricity we were using, we got vague answers and were directed to a third party that then directed us back to the Quad.

3. Overall it's still liveable, and like many other people I went to the Quad for it's lower price. DO NOT SIGN FOR OVER $600. THEY WILL LOWER THE PRICE AS PEOPLE DON'T RESIGN.

If you have any questions please reply to this review, I will answer any and all! Lee mas

Black mold. Fire exit is unlit and pitch black at night which is dangerous and a violation of fire code. Leaky pipes. Unsafe and broken furniture. Staff put on a kind facade but lack willingness or ability to actually solve problems. Maintenance is incompetent, often closes work orders without fixing them, incapable of simple repairs like cleaning carpets (their machine has been broken for months and they refuse to order the replacement parts), putting the microwave back together (there are... parts just hanging out of it), fixing the oven light. AC is extremely loud. Clothes dryer does not work. Windows can't open. Free printing is not actually free. Locked doors that are supposed to keep the building safe frequently don't open after scanning my card or are unlocked 24/7 which defeats the entire purpose. All of these problems and more were in the unit when we first moved in. Management has not fixed most of them after months.

Do not be tricked by the tour room. They spend a lot of time making that room (and only that room) look good to trick people into leaving misleading 5 star reviews before they've lived here. Please only consider reviews from actual paying residents like me.

The stress of living here IS NOT worth it. Lee mas

It was the worst apartment I have ever lived in. Love here if you want random expensive fees, multiple water turnoffs, closed down gym and most amenities for 4 months (only fixed when new residents moved in), maintenance that takes forever to fix emergency things (in the hottest week of summer my AC broke and they completed the request since they called someone. Claimed they tried to get in but my roommates were waiting in the living room for them), a tow notice on my car on a spot I had paid... for about 8 months, mold in my apartment with denial from maintenance (did my own test and it was mold), trashy elevators, oh you pay rent for 6 days of living there and much more! They will respond and say to call or email, but no resolution will ever be found. The Quad on Delaware is extremely unhelpful and honestly does not care. Never live here Lee mas

Mold, water damage, unexpected water shutoffs, wifi often goes out, elevators often broken, no security (bikes and catalytic converters stolen, doors don't lock), sidewalks and stairs left icy during the winter, garage full of trash and dead rats, units entered without proper notice (once at 1am), front desk employees can't answer questions, poor communication from management, garage leaking, entrance ceiling leaking, do I need to go on?

Where to begin... they have shut our whole building's water off NINE times in the past three months, so residents are unable to flush toilets, wash hands, shower, etc for anywhere from a few hours to the whole day. The fire alarms regularly go off in the middle of the night, and when we tried to evacuate the emergency exit was blocked (they have gotten cited twice by the fire department for not being up to code for missing exit signs/blocked exits). Twice in the past few weeks people have set... off the fire extinguishers in the elevator/common areas and they didn't clean it up for a while. If something in your apartment breaks and you put in a maintenance request, they will take anywhere from weeks to months to fix it. Our garbage disposal broke in October and they wouldn't fix it until 4 months later, and when they did they failed to reconnect the pipes under the sink and flooded our kitchen (which we then had to clean up ourselves). Get ready to fall in the winter cuz don't clear the snow or ice off the sidewalks. They also don't clear the parking lot so if you have your car it will be stuck for a few months. The grounds outside are covered in dog poop and garbage and inside the common areas and elevators are also full of trash. The front desk take multiple days or weeks to log packages so account for that if you order something urgently. The amenities (gym, study room, computer lab) have all flooded and been closed at some point, and the printer has been broken for months so they don't actually have free 24/7 printing like they advertise. Finally, the windows don't open, so if you burn food or there are other bad smells in your apartment they'll stay there. I could go on and on, but don't be tempter by the lower price tag- spend a few extra dollars to rent somewhere livable. Lee mas