4/17/26
AI Centered Property Management
I scheduled a tour of Richlyn with one of their chat bots, and upon arriving could not find their "office." Tried calling, their phone system is also entirely AI. Tried texting to get in contact and see if someone was still meeting me for my tour, and I could not reach any human person. I can't imagine what it would be like to have a maintenance issue here.
Review from Apartments.com
Property Manager at Richlyn responded to this review
We sincerely apologize for the inconveniences you experienced during your scheduled tour of Richlyn. We value your feedback and understand how important human interaction is, especially when considering a new home. Know that we are actively working... to improve our lines of communication to ensure there's always human help available along with our AI system. Thank you for bringing this to our attention.












