Bogen | Urban Chic Lofts

Please think twice before moving onto this property. Staff is shared by the several properties Oliver Properties maintains in the area. No one communicated effectively and staff communicates solely via text message. Upon moving in, I wasn’t give a key fob or access to the garage. Through several attempts via text and by walking to six cord on several occasions I was able to get access. I should’ve known on that day to cancel my lease. Maintenance request goes ignored for months, staff never... appears on site and calling the corporate office is synonymous with trying to see the Wizard. After many request I was later informed that the apartment windows won’t open and it took for my freezer glass to explode to finally receive a replacement. And this doesn’t even hit on the arbitrary fees due to “inconveniencing staff” because they have to travel to respond to request. Please, I beg don’t stay here. Read More

Between the poor management, the fact that you do not have access to the features they sell you on, or the awful parking situation, do not live here. Packages get stolen, and if you’re “lucky” enough for them to be delivered to the office, no one ever is in the office for you to get your stuff. Save your money, go elsewhere.

I took a tour here and was blown away. The place was spotless and the customer service was tier 1. I toured with Felecia and had a ton of questions and she answered each one so thoroughly and with a smile. I’m putting in an application today!

We lived in the Bogen from August 2015 to July 2016. During that time we frequently commented that we loved our apartment but hated the building. The upstairs dog walk area sounds like a nice amenity and probably would be if they hadn't placed it next to the air intakes for the HVAC system of the entire building. So the hallways all end up smelling like urine. When you could get a maintenance guy in your apartment they were always friendly, but there seems to be too few of them for a building of... this size. Maintenance requests could go several weeks before someone would come around. This was compounded by the fact that the office staff is never in the office and don't return phone calls. We've been waiting 3 months for our security deposit and when I do call I get the same line everytime, "We'll look into that and call you back". I wait a few weeks with no call back and then try again. We were never late on the rent and left the apartment cleaner than when we moved in. Read More