Pear Orchard Apartments

If I could give this place a negative score, I would! My son moved in there for his first apartment, only due to the recommendation of his coach to keep players together. This was chaos from the beginning with the application process. First they tell us all parents need to do application, plus all roommates, and the application was a mess; then in the end only one parent is on application. We go to see the apartment - It is NOTHING like it shows online. It looks old, is rusted everywhere, stairs… , amenities, etc. They act so nice to get you in the door and again we only went there due to coach keeping players together in same complex. We moved in June with 20 items on the move-in checklist and as of October, absolutely NOTHING has been fixed. I have numerous emails, calls, etc. and still nothing fixed. I have spoken to Assistant Property manager, Ashley, and Property Manager, Courtney, and still nothing fixed. I had to contact an attorney because 5 months is unacceptable to not have repairs done. NOt to mention the water is off EVERY OTHER WEEK with NO NOTICE! They go to take showers before classes or after practice, only to find out there's no water, so they have to go to class without showering. Not to mention, no water means the toilet doesn't flush. This happens Every other week. The maintenance is HORRIBLE; they are useless and the two times they came to see about toilet, they didn't know what they were doing. Even said toilet should just be replaced. 5 months and still not replaced.

To make matters worse, they NEVER answer the phone and NEVER return calls. Each time we try to reach someone, I have to call the sister property and leave a message and still don't get a call. My son had to go to the office to reach someone. Then the property has a police that lives there, yet, my son's roommate car got egged, and destroyed his paint costing thousands of dollars. The neighborhood is unsafe, dirty and nasty.

I put in a notice to vacate after only a few months. I refuse to pay them $2000 and my son can't live comfortably. We had to pay $3400 to get out of the lease early (June-Oct), but that goes to show how bad it was to only live there a few months and pay that large amount of money to get out.
Learn from our mistake, THE APARTMENTS ARE HORRIBLE, LOOK NOTHING LIKE WEBSITE, MANAGEMENT IS HORRIBLE, MAINTENANCE IS HORRIBLE, AND IT'S UNSAFE!!! Very misleading from website and they are so polite to get you in the apartment, then everything changes. Read More

I moved in these apartments in April 2019 and in June the air conditioning went out several times. The air conditioner had to stop working several times before they would replaced the unit. And though you aren’t supposed to smoke in these apartments, there was this constant smell as though someone was smoking marijuana. Not to mention that you will be overpaying for rent in apartments with outdated appliances and a severe need for upgrades. You will practically be forced to pay $45.00 per month… Comcast cable (most individuals would prefer internet/WiFi). And rent goes up EVERY YEAR. Please save yourselves the headache and find someplace else that is more comfortable. Read More

Our lease ended just a week ago and I get an email about owing more than $800 for “damaged carpet” which is a lie. It was dirty yes, just like any apartment you live in for 3 years so we paid $140 for express cleaning which I never even heard of. I was like fine ok we’re finally done with this place thank God. Then there goes the $800 that I owe for carpet that wasn’t even brand new when I moved in.

The only good thing I have to say about these apartment is the staff in the front office are very friendly while you are living there. They always spoke to us when we saw them in passing and have a great demeanor, but my compliments stop there. The apartment complex has terrible foundation issues to the point where sometimes I was worried I wouldn't be able to open my front door and I had to keep things shoved against doors to keep them closed. We lived there for 2 years and about 1 year in our… AC went out and it took almost a month for them to finally agree to replace the unit. At one point we were told because we lived on the second floor of an older complex that it was just going to be hot. However, my largest complaint is after moving out they claimed that our entire carpet needed to be replaced due to a pet odor. I know for a fact there was no pet odor and emailed them asking of we could view the unit with an unbiased 3rd party before the carpet was replaced. They responded to my email early in the morning while I was at work saying that we had a 30minute window to view the unit because the carpet was scheduled to be replaced that same day. I did not even see the email until an hour after the 30 minute window was up. They did at least agree to slightly reduce the cost of the carpet replacement, but they did not even respond to my email telling them I couldn't make it in their time frame because I was at work. Read More