The Aster Cary

I left on 2/27/26 due to management’s consistent failure to uphold basic residency standards.

Negligence:

Noise: Constant 3:30 AM disruptions from upstairs went unresolved after 10+ complaints. Severe sleep deprivation was the result. I have timestamped evidence of this happening.

Privacy: An "inspection" resulted in staff entering my unit with a camera phone ready to record my personal belongings - a total misrepresentation of entry.

Maintenance: Service requests took 18 days to... acknowledge. Amenities were frequently broken with no notice to residents.

Sanitation: Valet trash is paid for but not enforced. Hallways often have full cans for days, creating odors and inviting pests.

Unprofessionalism: Encountered derogatory treatment and the "silent treatment" from onsite staff for months.

The Experience:
When I requested a release due to these documented failures, I was met with high-pressure tactics. I was asked to delete my honest reviews and stay silent in exchange for a move-out agreement - a demand I refused. Management effectively cut off communication, leaving me with no point of contact for emergencies during my final weeks.

Bottom Line: The units are aesthetically pleasing, but the management culture prioritizes deflection over accountability. If you tour here, ask how they handle recurring noise and sanitation issues. I expected the respect and maintenance promised at move-in, but instead, I was met with stonewalling. Glad to have my peace back elsewhere. Read More

This property is unsafe as the number of cars being stolen from the parking lots has been increasing lately. Additionally, the property managers gave a whopping 3 day notice prior to resealing the parking lots and towed all cars that were in the way at the owners expense (including people who were out of town). They did try to call the resident before towing but apparently their records are incomplete so some residents numbers weren't linked to their cars so they just towed the car anyway, I... think this happened to a total of 13 residents.

Other than how they treat cars the aster is nice. So if you want to live here just buy a horse or ride a bike. Read More

The leasing process is really jacked up. I've lived in apartments in the triangle area for 20 years and every property I've lived at has been managed by a different company and hands down this is the strangest:
1. Credit Check (not so strange)
2. Two most recent paycheck stubs (weird)
3. Bring by my passport OR SSN and License (weird)
4. Then you're approved and have to pay a deposit but maybe not depending on how the Leasing Agent understands this policy.

Just want to note this: the credit... check system ALL apartment management communities use also does a criminal background check so there's no reason to fill out a form for this.

I went through with this process and paid the app fee. I've had questions off and on and have tried to reach the LA (or anyone that could help me) or emailed and she doesn't reply back with an answer so I have to call again.

Now today, the Leasing agent (ignoring my email again) left another message-can I send her my paycheck stubs again because the computer system ( Rolling my eyes here) lost them.

Yesterday she called asking me to forward a document she never sent me. Read More

Don’t waste your time. They are awful with communication and the staff is incredible incompetent. They are extremely disrespectful and mishandled our entire application process. Now I am out $300 that they refused to refund (even though we cancelled our application within 72 hours). They didn’t record our cancellation so now there is no proof of it. Besides that, they spoke to me like I was a child and made no attempt to resolve the situation. Avoid this complex don’t be fooled

I absolutely love living at the Aster. I had to sell my house and move closer to my job and didn't want to feel like I was living in an 'apartment'. The Aster has delivered with a top notch community that feels like I am living in a resort! The atmosphere and amenities are wonderful. I don't miss living in my home at all! I plan on making the Aster my home for many years!