Creekside Canopy

This has been one of the worst rental experiences I’ve had.

During the application process, I was told there was a one-month-free special, but after applying, I was suddenly told I did not qualify. This turned into a frustrating back-and-forth, and the manager handling it was rude and dismissive. The special was only honored after I threatened to cancel my application, which should never have been necessary.

The problems did not stop there. I was moved into the wrong apartment, which caused... major inconvenience and stress. Fixing this situation took far longer than it should have, and I was forced to pay additional moving costs out of pocket and spend extra time correcting an error that was not mine. The only person who ultimately helped resolve this was the Asset Manager — not the on-site office staff responsible for handling resident issues.

When this situation was addressed, the Regional Manager offered only a $200 credit, despite the inconvenience and financial impact. During that interaction, an unprofessional remark was made suggesting that I “don’t make $200 a day,” which was inappropriate and dismissive given the circumstances.

In general, the office staff was unprofessional, unhelpful, and often rude, with poor communication and little follow-up on concerns.

To make matters worse, the valet trash service (which residents are required to pay for) is unreliable and frequently skipped. When this is reported, residents are told to contact the third-party vendor themselves, even though this is a service the property charges for and oversees.

For the price residents pay, honesty, professionalism, and accountability should be standard. Between being misled during the application process, placed in the wrong unit, paying out of pocket for their mistake, and dealing with ongoing service failures, this property has been a constant source of frustration.

I would not recommend living here. Read More

Hello I am a resident here with my son we love it here Tatiana and Mari are very good they get jobs done and they respond to me quickly

This complex is pretty bad. Neighbors are often loud and leave trash everywhere. The apartments themselves are in very poor condition and look as if they have been repainted instead of getting the renovations they need. There is a roach infestation that has been going on for a few years now. Trust me, this place isn't worth what it costs.

I have been a current resident for 7 years 3 month, and the people that been living here can said that it’s a nice and quiet place.
If you have good communication with the office staff I can tell that they are nice and helpful group (staff and maintenance)

Worst apartments to live at ever. People in the office are extremely rude. Roaches everywhere and the maintenance takes forever to fix something. I've only lived here for a few months and I'm trying to get out of my lease now. DO NOT MOVE HERE. It's cheap for a reason and not worth the hassle.