4/22/25
Very disappointing
I’ve lived here for several years and used to enjoy the community, but things have drastically changed. Recently, new neighbors moved in upstairs with a large dog that frequently runs, barks at all hours, and causes loud banging sounds—sometimes as early as 4:45 AM. Despite wearing earplugs, the noise is so disruptive that I’ve been woken up multiple times a week, and my sleep and health have suffered significantly.
I reported the noise to the leasing office multiple times and followed all... suggested steps, including keeping a detailed log and contacting patrol services. Unfortunately, management has done very little beyond “reminding” the residents, and the issue persists. I feel like my quality of life has been completely disregarded.
It’s deeply disappointing that a place I once called home has become unlivable due to poor accountability and lack of enforcement of basic noise and pet behavior rules. If you're looking for a quiet, respectful living environment, I’d strongly suggest looking elsewhere.
Review from Apartments.com
Property Manager at MAA Ballantyne responded to this review
We understand our property team has reached out to the neighbors in the unit above you to work on a resolution. You were also offered the option of transferring to a third-floor unit. We value the opportunity to serve you.
