5/12/26
Unprofessional
My initial review of this management company was completely wrong. After dealing with them for months, I’ve seen firsthand how poorly things are actually handled. The level of incompetence and lack of accountability is unbelievable.
Specifically, April has failed for months to remove an incorrect charge from my account despite multiple conversations and promises to address it. Every time I follow up, it’s another excuse, another delay, or complete silence. Meanwhile, residents are expected to... pay on time and uphold their responsibilities while management apparently operates with zero urgency or professionalism.
Communication is terrible, follow-through is nonexistent, and customer service feels more like avoidance than assistance. It’s frustrating having to repeatedly chase down an issue that should have been resolved long ago.
I genuinely tried to give this management company the benefit of the doubt, but experience has shown otherwise. If you’re considering living here, pay close attention to how management handles problems once you’ve already signed the lease — because that’s when the real experience begins.
Review from Apartments.com
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