5/13/26
Do not recommend living here
I DO NOT recommend living here. I’ve been living here for a little over two years & have decided not to renew my lease for multiple reasons.
What actually drew me to leave this review was my final straw with this place. Management does not work with you on anything. I explained well in advance that I would be out of town during the week I am supposed to move out and simply asked for a 4-day extension. Instead of showing any understanding or flexibility, they immediately declined because they... wanted to hurry and & prepare the apartment for whomever may move in next & made it very clear that residents are treated like numbers rather than people, and that convenience for management matters more than working with tenants during stressful situations.
Reason # 2 One of the constant problems here is with the parking gate. It seems like every 2 weeks, there is an issue with me being able to enter or exit the gate. I have had to call and wait for assistance, which has caused me to be late to multiple appointments. I’ve even had to pay $45 a few times just to leave to try and avoid being late. I currently pay $125 per month to park here (which i think is very high) so having to go through all of these hoops is very annoying.
Reason #3 Another major inconvenience is access to the property during events. When there are games nearby, the roads are completely blocked off, making it impossible to get home for hours. I’ve had to sit and wait in parking lots until they open the roads back up just to return to my own apartment.
Reason #4 There’s also alwayssssss at least 1-2 elevators not working. They break all the time. I heard about the elevator issue before I moved here and asked them if that issue was resolved and the leasing agent assured me that they no longer had that issue. Clearly that was not true. I’ve had to walk up 21 flights of stairs a few times just to get back in my home.
Reason #5 Lastly, management shows little interest in retaining current residents. Renewal incentives are nonexistent as I’ve had at other places I’ve lived.
Due to these ongoing issues, I will not be renewing my lease. I strongly encourage others to think twice before moving here.
Review from Apartments.com
Property Manager at The Reed responded to this review
We’re truly sorry to hear that your experience ended on a frustrating note after two years at The Reed.
Our team has made every effort to work with you and accommodate your needs wherever possible, while also honoring our new resident commitments.... We understand that the outcome wasn’t what you were hoping for, and apologize for the disappointment and frustration that this caused.
We appreciate and thank you for the time you spent as part of our community and wish you the very best in your next home.
If there is anything we can do to assist during your transition, please don’t hesitate to reach out, we are always here to help.
Sincerely,
Bobby C.
Assistant Property Manager
