The VUE Charlotte On 5th

First, amenities. The golf sim is a complete joke. It seems to be original equiment and technology from when the building was opened in 2010. Worst simulator in the city, no doubt. Can barely see the screen due to crappy old projector. And worse, the equipment gives very few readings/stats and fails to read 50% of your hits. To call this an amenity (and advertise it as such) is a joke. All simulators in Charlotte -- at big box stores, people's homes, businesses that do indoor golf sims,… etc. are far superior to this crap.

Second, the elevators are constantly broken. I shouldn't need to explain more for a 50-story building. Big problem.

Third, every year we are guaranteed to have a water problem. Hot water? Sorry, you don't get any for a few days. No reduction in your rent. No alternative for you to take a shower. Just too bad. No hot water for all of you.

Fourth, on a frequent basis, like the elevator issues, the building (and your unit) will smell like a dumpster/trash. It's awesome.

Fifth, the idiots built this thing in 2010, but didn't build vents for the dryer. So it's a ventless dryer that takes 20 years to dry your small load of clothes. Ventless dryers are for 100-year old buildings. But we have them here!

Sixth, there are two many people smoking weed in this building. It smells terrible on the elevators and certain floors. Not so luxury.

Seventh, the pool is always dirty as hell. Very infrequently cleaned. If you have a balcony on the pool side, you'll see all the dirt and grime at the bottom of the pool. If you get close to the pool, you will see a terrible layer of grime floating on top and not want to touch the water. Too bad, b/c it's a big pool and it would be nice for it to look like a high-end luxury apartment pool instead of a dirty mess.

The good: the concierge staff and the ability to have packages delivered and secured until you can retrieve them. Read More

I have never given a one star rating before for anything.. i have visited my boyfriend kody christensen since he has lived here for about 7 months. Every week that i have visited, about 12 weekends in total, the heat and air conditioning has never been functioning properly.

He has showed me all the interactions that he has had with the Vue and it seems they are negligent about properly fixing the issue. And yesterday we noticed the couch that he spent a large sum of money on was being stained… by rust particles being discharged by the vents (he has even put in a maintenance request before about the vents discharging a large amount of dirty air).

Please do not live here. The concierge’s are nice and all, but if you get unlucky and get a problematic apartment, you will have a very stressful life and sleepless nights of sleeping in a freezing cold or scorching hot apartment depending on the time of year. Read More

Maybe it's nice to live here, but their leasing department is utterly incompetent, so I'll never really know. Don't waste your time with them. They're opportunists. Tried to upsell me on a pricier unit (EVEN THOUGH IT HAD A WORSE VIEW) after they yanked an apartment I'd already applied for and paid deposits for off the market over the people currently living there rescinding their notice to vacate. Every other complex I've ever dealt with won't allow that after someone's PAID MONEY to reserve a… unit. It's a waste of time to engage with these people, so don't bother. Plenty of better, newer places uptown that WON'T waste your time. Read More

I love the vue! Theres so many things to do. I swim all the time and hang out on the balcony which is nice because of the pandemic. Employees are great and I never have problems with them. When I had questions Mark answered them and helped me make my mind up.