12/26/25
Don’t recommend
I would not recommend living here. I’ve only been living here for a week and my heat stopped working. I put in a maintenance request to help fix the issue and they said that they wouldn’t be able to come to fix my heat (in the winter) because it’s not an emergency unless the temperature drops below 58 degrees on the thermostat. It will be 35 degrees tonight and I am without heat.
Review from Apartments.com
Property Manager at Ascend Brightleaf Apartments responded to this review
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand how concerning it is to be without heat, especially during the winter. This is certainly not the impression we want to give, particularly for... a new resident. Our team follows established maintenance guidelines for emergencies, but we recognize how uncomfortable this situation feels and take your feedback seriously. Your comfort and safety are important to us, and we appreciate the opportunity to address your concerns.














