Campus Crossing Spring Garden

Although I consistently paid my rent—often above the required amount—my account balance increased due to how fees and utilities were applied, not nonpayment. Late fees were automatically assessed based on posting timing rather than confirmed late submission, and a requested late-fee audit was denied. After my roommate moved out, I was charged full utilities despite the lease specifying per-person allocation, with no documentation or meter data provided. I also experienced unannounced maintenance... entries, was required to vacate my unit on 24 hours’ notice for non-emergency work, and dealt with repeated habitability issues including appliance failures and flooding. While one billing error was corrected, all other disputed charges were required to be paid without review, creating financial strain and safety concerns. Read More

I lived here for 4 years as an out-of-state college student, and while the maintenance team was always reliable and responsive, my overall experience was disappointing. My car was broken into twice during my time here, and both times the apartment management showed little concern. They did not offer any real support, nor did they add security cameras or take steps to prevent future incidents.

Additionally, I was forced to move out temporarily so the complex could make renovations (new counters,... flooring, and water fixtures), but there was no prior communication or assistance with finding a place to stay during that time. As someone who lives six hours away, it was incredibly inconvenient and stressful.

I would not recommend this apartment, especially for out-of-state students. The lack of security and poor communication from management made living here far more difficult than it needed to be. Read More