8/1/25
Honest Review of Preston Ridge Apartments After Nearly 3 Years
I regret to say that my experience with Preston Ridge Apartments has been far from satisfactory. From the moment I attempted to move in, I encountered numerous issues that have made my stay here unpleasant.
One of the main concerns I have is with the area manager. Throughout my almost three years of residency, her demeanor has consistently been condescending and rude. Despite her facade of caring for the community, her actions speak otherwise. Communication with her has been inconsistent and... unreliable.
There have been several instances of miscommunication regarding move-in requirements and lease agreements. Initially, I was informed over the phone that I needed to make 2.5 times more than the rent to move in, only to be told in person that it was actually 3 times more. Furthermore, I encountered delays in moving in due to maintenance issues with the apartment, which resulted in additional expenses for me, including hotel stays and storage locker fees.
Once I finally moved in, I faced a slew of maintenance problems, including malfunctioning appliances and plumbing issues. Despite the complex being relatively new, these issues have persisted, with recurring problems such as burst pipes during freezing temperatures.
Additionally, there have been instances where I used the outdoor spigot to clean up after other residents' dog waste, which unfortunately led to water damage. Despite assurances from management regarding reimbursement for accommodation and damages caused by such incidents, I faced difficulty in obtaining fair compensation, with threats and delays in communication
In conclusion, my experience at Preston Ridge Apartments has been marred by incompetence and unprofessionalism. While some issues were eventually resolved, the overall handling of situations by management has left much to be desired. I cannot in good conscience recommend this apartment complex to others.
Review from Apartments.com
