Autumn Park Apartments

The office never answers their phone and my work orders go so many days without being addressed. The communication and organization at this establishment is a nightmare. We can’t wait for our lease to end in the spring. After being here for a couple years, I can honestly say it’s gotten worse. I do not recommend living here.

Worst management ever. They try to charge you and make money from residents. No safety at al. After of lots of incidents they just started taking baby steps. Raising a concern to the manager is almost like talking to a wall.

I have to say I disagree with some of the reviews on here. I just came here from Florida and have had the best experience I have ever had. In addition I felt the management staff bent over backwards for me as i was hundreds of miles away and even helped me set up my resident portal. I usually dont read reviews as they are usually people that are mad at something or dont like a rule that the community has. I understand this is an apartment and not an owned home so there will be defects...you will… not have everything new when you move into an apartment or I can say I never have. Besides the point.... I have been here for 3 months now and it gets better by the day. I cant even believe all the resident events they have. It was my birthday the other day and I got an email from them wishing me a Happy Birthday! Lastly I can say that I just found out that they are upgrading the exteriors of the community with a whole new paint scheme and brand new LED breezeway lighting.. I cant wait to see it finished. Read More

Price. Decent, I feel like I got a steal especially with a washer and drier, however what I got in price and convenience to work, execution and overall management definitely stole some of that thunder. Once I moved in, I instantly noticed a few missed opportunities: the staff claims they clean the carpet every 3 years or in b/w clients, however I was able to rake up wads of long stringy hair from the carpet (which doesn't belong to me), I noticed that where the walls were painted (probably… sprayed) there was dried paint all along the base boards leaving the carpet encrusted with random items and paint. Strike 1 was the fact that they refused to act on anything when I described what I saw, and almost with a condescending tone. Strike 2. Everything is so haphazardly executed; I have had maintenance come in to snake my kitchen sink (within the first month) and the de-clogging caused my water heater to become backed up and flood over. Strike 3. Leaking from the ceiling of my bathroom led to maintenance carving an investigatory hole in the ceiling which stayed there for over a month with no action taken until I had to follow up with them 2 times after. Every time they pressure washed the outside that process forced every single living creature INSIDE my apartment. This management group Fogelman or something, is not in the interest of satisfying or retaining tenants. Their policies are archaic and makes you really want to cuss them out. Yea man, ya'll get a D for 'Do better'. Its 300$ fee just to sublet your apartment!! YIKES who does that?! You would have at least thought they would throw a bone considering if they treated their tenants like humans they probably would stick around longer.

On the flip side, I did like my apartment because it was a manageable rate and a good location in proximity to the city and all my commodities (work, barber, bank and grocery store).

If I wasn't leaving charlotte for good I definitely would NOT stay another year. Read More