Marquis on Cary Parkway Apartments

AC wasn't working and it took someone 6 days before they came and addressed the issue. I couldn't pay these people to give me a straight answer, when I asked what is the hold up, I would be told maintenance should show up today. Eventually it got fixed... Two weeks later it's broken again. It's 90 degrees in my apartment, am I waiting another full week!? CWS is really hard to deal with. Not a company I wanna give money to in the future

Right at the centre of everything, it is a cool place to stay and friendly neighborhood as well !! Definitely recommended.

I have been living in this apartment complex for the past three years and it used to be a perfect place to call home. The management was responsive, and maintenance issues were addressed promptly. However, a few of my recent experiences have been quite disappointing.

I submitted a maintenance request several weeks ago and have yet to see any progress. Despite multiple follow-ups, the delays keep piling up, and I still have no clear timeline for when the issue will be resolved. This decline in... service is frustrating and makes it hard to enjoy living here as I once did.

I hope the management takes immediate action to address these delays and returns to the high standard of service that made this place great in the first place. Read More

Let me hopefully save someone else from what I went through. **apartments are not guaranteed** First time in my life ever experiencing anything like this! This company is not professional or trustworthy . I am moving from out of town & after making the trip to view I liked them so I applied & was approved for an apartment, didn't sign the lease( move in date was months in advance) but paid my fees & when asked was promised the apartment that my application was approved for & that I would sign... the lease closer to moving in. She calls me like a week later telling me that the current tenant decided to stay so I couldn't have that apartment but had another exactly the same. I hesitantly agreed since I had already paid my money. She then calls me back 3 days later telling me that the other tenant decided to stay! I asked her if she was just assuming they were leaving of if they were allowed to take back there notice to vacate. She told me their company policy is to allow them to take it back & stay!! Never in my life have I heard of a company doing this, it makes no sense. So they can take peoples money, tell them they have an apartment & then take it away all because they person who gave notice to vacate changed their mind? This makes them extremely unprofessional & untrustworthy. I know no one in their right mind would trust this company to call home if they knew it wasn't guaranteed. This is also prime time for moving so apartments go quick & rent can go up by the 100's daily so they really screwed me over. All the other apartments I looked at & liked had no more availability or rent was way too high. So when I could have & should have had my choice in where I wanted to live I ended up having to settle elsewhere. The only positive is I received my money back, one month later but that is the least they could do. I strongly urge this company to change it policy. I tried to reach out to corporate, received an e mail back that someone local would contact me but they never did. Read More

I have stayed here for almost 2 years and love the place. The location, you can't beat it. Everything is near by, you can literally live without car (considering wfh option availability), Staff is so friendly especially, Pamela, Nancy and Erica helped me for any kind of support required for us. There is no delay in servicing maintenance requests (mostly within a day)whatsoever in these unusual times. By considering the location, apartment space, amenities, support from the staff the rent is very... reasonable. Read More