3/6/26
Maintenance staff is lazy and incompetent
I’ve had issues since moving in with things not being completed or already had my move-in. Pushed three times issues were still not resolved into this date remain unresolved have put in work orders that I’ve just been canceled without being completed. I’ve asked to have this escalated to regional manager to speak with them and neither the regional manager has not been notified or has just not cared to make contact with me to resolve these issues. It is very poor management.
Review from Apartments.com
Property Manager at Thornhill Apartments responded to this review
Thank you for sharing your feedback. We’re very sorry to hear about your experience and the frustration caused by unresolved maintenance issues and canceled work orders. This is not the level of service we strive to provide. We understand how... concerning this must be and would appreciate the opportunity to speak with you directly to better understand your concerns and work toward a resolution. Please contact the leasing office at your convenience so we can assist further.












