6/12/26
Triple-check Availability!!
I confirmed a showing for a two bedroom apartment a day before at this location. I received a confirmation text an hour before the appointment and drove an hour to get there. When I arrived, the leasing team informed me that all their two bedrooms were on hold or unavailable and have been for a few days. They never mentioned this in their confirmation or reached out to let me know before I made the drive. I'd recommend calling ahead to triple-check availability before making the trip because the... leasing team wont!
Review from Apartments.com
Property Manager at The Duo responded to this review
I sincerely apologize for the frustration and inconvenience this caused. You absolutely should have been notified prior to your appointment if the two-bedroom availability had changed. We understand how frustrating it is to drive an hour for a... scheduled showing and not have the expected apartment options available upon arrival. We are reviewing this situation with our leasing team to better understand where the communication breakdown occurred and to help ensure availability updates are communicated more accurately and proactively moving forward. Please feel free to contact me directly - brandonj@nustyle.net or 402-522-7202













