Towpath Village

- [ ] I have lived here for four years. Recently we are under new management, who has been very busy making exterior improvements for appearances while neglecting tenants. We have been without the laundry service for two weeks, and no word on when we will get it back. I complained about my hot water and got a “we are concerned and on it” phone call, but no change or follow up. Expect to make regular calls to the office, but it will look nice.

I’ve lived here for 5 years and have had over 300$ worth of items stolen from clothing to kitchenware. The main office does nothing and it’s someone with a key because we lock up every day. I can’t afford a surveillance system otherwise this would’ve been done long ago. It’s scary and disgusting that someone comes into my personal space and steals and nothing is done about it. If you like your things, DONT MOVE HERE. I notice something new missing every other week. I pray to be out ASAP

We've lived here for about 4 years. The onsite management is never-to-be-seen unless showing an apartment, the maintenance staff is usually very prompt and mostly courteous and pleasant to deal with.
The parking lot is desperately in need of re-paving, however- when it snows, maintenance is on it multiple times and very efficient.
The 2 bedroom apts. are roomy and comfortable with good sized bedrooms.
The pet policy is standard- pets need to be noted, with a deposit and monthly rent increase… .

I'm upset that the rent goes up every year and they tack on an additional security deposit every year at renewal....why?

There is NO sound proofing. Our upstairs neighbors- as nice as they are- are very noisy when walking up or down the steps and the door always slams loud and shakes the apartment. You can also hear every step they take upstairs, plus bathroom use, doors, floors creaking....basic apartment noise , however it seems amplified here.

If there is a dispute between you and a neighbor and they complain about you- whether it's true and accurate or not, management doesn't investigate- they just send a letter to stop or you can be evicted.

There are some inconsiderate neighbors that talk outside very loudly late at night and make other noise late which can be disruptive, so some of the neighbors are kind of inconsiderate and trashy.

So, overall- it's a decent place with good maintenance staff and roomy, but can definitely be improved. Read More

I lived in Towpath Village for a year without incident and enjoyed great neighbors, a well-maintained playground for children, clean amenities, and a nice porch overlooking the forest. After my lease term, Salem Management Company worked with me simply and easily to extend my lease on a new month-to-month contract. Several months into my new contract, I had my sliding glass door broken by a ricocheted stone from lawn maintenance. I reported the incident and somebody from the office reviewed the… damage and told me that it would be fixed within the week. Despite over a month of waiting, the door was not fixed and the rental office would not return any calls inquiring into when it might be repaired. Their slow response has prevented me from using the porch that I previously enjoyed and tarnished an otherwise pleasant experience. Read More