7/28/25
Verified Renter
Resident Feedback – Building Maintenance and Cleanliness
While I appreciate the overall environment and convenience of the building, I feel it’s important to share some concerns regarding cleanliness and maintenance.
The cleaning of common areas has not been consistent or thorough. Hallways, elevators, and shared spaces often appear neglected, which affects the general impression and comfort for residents.
Additionally, some of the shared amenities and resident-use areas are starting to show... signs of wear and tear, and they don’t seem to be receiving the attention they need. Regular maintenance and timely repairs would greatly improve the living experience and help preserve the quality of the facilities.
I hope these points can be considered, as improving these areas would make a big difference for everyone who lives here.
Thank you.
Review from Apartments.com
Property Manager at One Harrison responded to this review
Thank you for taking the time to share your feedback — we truly appreciate it. We're glad to hear that you enjoy the overall environment and convenience of the building, but we’re also very sorry to learn about your concerns regarding cleanliness and... maintenance in the common areas. Your comments are important, and we take them seriously. Additionally, we’re assessing the condition of shared amenities and will prioritize needed repairs and improvements.
Thank you again for bringing this to our attention. If you ever notice specific areas needing immediate attention, please don’t hesitate to contact the office—we’re here to help and want to ensure your experience continues to improve.
