The Grand

Thank you for sharing this — we completely understand how inconvenient and frustrating the parking situation has been, and we’re very sorry for the ongoing disruption.
Parking setup requires coordination with the municipal Parking Authority, and... while some elements are outside of our direct control, our team has been working closely with them to resolve the remaining issues as quickly as possible. This continues to be an active focus for us.
We appreciate your patience and encourage you to reach out to the office if you’d like to talk through your situation directly. Your feedback truly helps us advocate for improvements. Read More

Thank you for the 5-star review! We’re happy to hear Fatima provided a smooth and positive leasing experience at The Grand in West New York. We appreciate your kind feedback and hope to welcome you again in the future.

Thank you so much for this incredible review and for choosing The Grand in West New York after such a thoughtful and extensive apartment search. Knowing you toured so many luxury communities and felt confident choosing The Grand truly means the world... to us.
We’re thrilled to hear how much you’re enjoying our NYC skyline views, modern amenities, rooftop spaces, gym, convenient parking, and the overall cleanliness of the community. Creating a luxury living experience that feels welcoming every single day is our top priority.
Your kind words about Fatima’s kindness, professionalism, and dedication mean so much to our team—she is outstanding, and we’re grateful she made your journey with us so memorable. And thank you as well for recognizing our maintenance team led by Carlos. Their quick, reliable, and detailed work is a huge part of what makes life at The Grand seamless.
I also want to personally thank you for your generous comments about my management style. I truly care about creating a resident-focused community where people feel supported, respected, and at home. Hearing that this has made an impact on your experience is incredibly meaningful to me.
We’re honored to have you as part of The Grand, and we’re grateful for your trust and appreciation. Thank you for recommending us and for being such a valued part of our community! Read More

Thank you for sharing your experience with us! We’re so glad to hear that our team at The Grand in West New York made your leasing and move-in process a pleasant one. We work hard to ensure a smooth, welcoming transition for every resident, and it... means a lot to know that came through.
If there’s anything you need as you settle into your new home, please feel free to reach out. We’re always here to help make living at The Grand as easy and comfortable as possible. Read More